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Contact

All necessary contact information at a glance. We are always there to help you. If you have any questions regarding your case or process status, you can reach our customer service from Monday to Friday between 09:00 and 16:00 in multiple ways.

Chat Service

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Contact us directly via chat on our website and get an immediate answer to your question(s). The fastest and easiest way to resolve your request.

Phone Service

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Probably the most old-fashioned, but certainly the most effective solution if you have questions around the topic flight delay, cancellation of denied boarding. Feel free to call us directly and one of our travel law experts will be happy to help you.

Email

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Outside our opening hours (Monday to Friday, 09:00 - 16:00) you can send us an email. The colleagues from Customer Service will get in touch with you as soon as possible.

Message

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