Technology in flight compensation claims

Mar 17 2025 MFR travel team

Technology now makes it way easier to get refunds from airline when flight is delayed or cancelled. In the past to get compensation was a slow process, frustrating and annoying. But now in present time the digital tools and automation speed up the process way more. We at MYFLYRIGHT decided to embrace the changes and work with the new technology to help our customers to get their money back faster.

The old way of claiming compensation

Before technology came along getting the compensation was slow and frustrating process, pile of endless forms, phone calls and even having to show up at the airline offices just to get the whole process started. Very slow process full of back and forth and a lot of people didn’t even know that they have rights to start a claim. Even when someone was entitled to the compensation, the hassle was enough to make them give up and go on with their life without receiving what they deserve.

How technology has changed the game

Now it’s all so different, with just a few clicks and the claim form is sent to the airline, now all you have to do is wait. But the process still can take a while to receive the official answer by the airline and the compensation as well. Automation now took over for the bigger part of the manual work. Instead of sorting through endless pile of documents, systems use algorithms to scan your flight details, compare them with the legal rules and quickly let you know if the claim you’re filing is valid.

Now that AI stepped up forward in technology it added another layer of efficiency. It can analyse thousands of documents and pieces of data at a time to spot the patterns that can indicate if flight was actually delayed or cancelled and decide if the case is eligible for compensation. For instance, if a flight is delayed by over three hours the AI looks at the details, like flight distance and the whole reason behind the delay. This data driven approach means that claims can be processed in minutes instead of weeks and possibly even months.

MYFLYRIGHT’s innovative approach

We at MYFLYRIGHT decided to embrace the changes and use the technology to our advantage to check claim more efficiently and revolutionize the whole claim process. Founded with the goal to make justice more accessible for all plane travellers. We use a wide selection of digital tools to help our clients. When our customer enters their flight details on our website, by answering a few more questions our system will let you know whether the case is valid or not, complying with the legal requirements.

An additional bonus, we offer a “no win, no fee” model. This models means that you do not have to pay any fee unless the claim was successful. This way we remove the financial risk for our customers and also encourage more people to assert their rights, knowing they will not have to face additional costs if the case was unsuccessful.

Benefits of the digital claims process

Here are some of the benefits of the digital tools:

1. Speed: Before it took weeks to get some news for your claim, but now it takes only minutes to file the claim.

2. Ease of use: User friendly online forms that make it easy to navigate the process even for the people that are not tech savvy.

3. Accuracy: Automation and careful case checking by the team.

4. Transparency: Online dashboards and regular updated to let you see the progress of your claim.

5. Cost-effectiveness: “No win, no fee” model means you only pay if the claim goes through successfully.

New era for air passenger rights

The shift to automation and digital solutions is a major win for plane travellers. It makes the process a whole lot easier to deal with and filing the claim is stress free, less intimidating and accessible to anyone. By quickly assembling the necessary documents and predicting the outcomes, technology makes sure that passengers receive what they deserve without unnecessary frustration.

MYFLYRIGHT is leading the way in this transformation. Our innovative approach combining technology and human knowledge makes the process easier and faster. This not only benefits the customers but also helps the airlines by reducing the long disputes and legal battles.

Technology is growing rapidly and we can expect even more improvements, new software, apps and websites to be introduced to the public and help more in handling flight compensation claims. The move from manual to error-prone methods to digital solutions is a great example of how tech can improve everyday life making sure that passengers are threated fairly and promptly when things go wrong.