Coronavirus and passenger rights: when are you eligible for cancellation compensation? Find out here

Get up to 600 €* in compensation
and your ticket refunded

Get an individual refund offer for
your unused flight ticket

Get up to 600 €* in compensation
for your flight delay

Get up to 600 €* in compensation
for your denied boarding

Get up to 1 400 €* in compensation
for your delayed or lost luggage

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* less our commission

As seen on

What are your passenger rights?

There are various regulations protecting passengers from unexpected flight irregularities

EU Flight

EU Flight Compensation Regulation 261 / 2004

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The EU Flight Compensation Regulation 261/2004 establishes common rules on flight disruption compensation in the EU.

delayed

Flight delay

In case of a 3 hour flight delay at destination

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cancelled

Flight cancellation

In case of a cancelled flight 14 days before departure

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boarding

Denied boarding

In case of overbooking / denied boarding

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stars

Montreal Convention Agreement

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The Montreal Convention agreement establishes common rules on luggage compensation across the 136 member countries.

lost

Delayed / Lost luggage

In case of lost, delayed or damaged luggage

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stars

BGB – German Civil Code § 648 BGB

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The BGB German Civil Code protects passengers from transportation fees that were never applied due to an unused flight.

gate-closed

Ticket refund

In case of a missed / not boarded flight

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How much is your legal compensation?

Your possible compensation in case of a flight delay, flight cancellation or denied boarding is between 600 € and 250 € per person based on the flight distance.

New York New York
600 € From 3 500 km
Madrid Madrid
400 € Between 3 500 km - 1 500 km
Hamburg Hamburg
250 € Up to 1 500 km
London London

In case of delayed / lost luggage you are entitled to a compensation of up to a total value of 1 400 €.

Delayed / Lost?

battery

Up to 1 400 €

Clothes Clothes
Camera Electronics
Toiletries Toiletries

For an unused flight ticket you can claim back the refundable costs that never applied to the airline since you have not been traveling. This can make up to 70% of your total flight ticket.

Airline Invoice

1 000 €

    Non refundable costs:300 €

  • - Airline fare price
  • - Transaction fees

    Refundable costs:700 €

  • - Airport taxes & fees
  • - Security taxes & fees
  • - Airline surcharges
Up to 70% of your total flight ticket price Vanya

Why do you need MYFLYRIGHT?

Process

We understand the process

  • Based on our experience and expertise in the field of passenger rights, we are able to successfully execute customer claims in more than 98% of cases at court.
  • We operate in close contact with multiple airlines and engage with expert lawyers to enforce customer claims as quickly as possible.
Money

We save your time and money

  • Your effort is limited to filling out the online form and uploading/sending of relevant documents.
  • It won’t take more than 5 minutes of your time. We will help you to get your adequate compensation.
Money

We offer a first class service

  • We have gained the trust of more than 25 000 customers all over the world, securing a compensation volume of more than 8 million €.
  • On independent evaluation portals (e.g. Trustpilot), we are rated by our customers as “outstanding”.

How to use MYFLYRIGHT?

Process

Online case submission

  • Provide your flight number and date of your travel.
  • Answer a few questions regarding your flight and incident.
  • Upload relevant documents (e.g. booking confirmation, boarding passes, airport info etc.).
  • With your online authorization, our highly experienced team of travel law experts will enforce your claim against the airline.
Process

Enforcement

  • Based on your information, the uploaded documents and flight data, we will check whether you have an existing claim for a compensation.
  • In case of an existing claim, we will enforce your case for compensation against the airline.
  • We will pursue your claim until we achieve the desired outcome, and take the case to court if necessary.
Process

Payment

  • In case of direct acquisition of your claim, we will transfer the compensation minus our commission (35% + VAT) to your bank or PayPal account within 24 hours.
  • In all other cases, we will transfer the compensation after the successful outcome minus our commission (25% + VAT) to your bank or PayPal account.
  • In the event of an unsuccessful enforcement of your claim, you will NEVER be liable for any costs (e.g. lawyers, court, etc.).

What does MYFLYRIGHT offer?

payout

Immediate payout

Available for delayed and cancelled flights and ticket refunds

  • Guaranteed immediate payout if your case meets the requirements.
  • Payout within 24 hours after receiving all relevant documents (e.g. booking confirmation / pass, etc.).
  • MYFLYRIGHT covers all the expenses (e.g. lawyer and court costs, etc.) and default risk (e.g. bankruptcy).
  • Service charge for flight delays and cancellations: 35% plus VAT.
  • Service charge for ticket refunds: Individual offer.
Process

Claim enforcement

Available for delayed and cancelled flights, denied boarding and luggage issues

  • Classic variant where we transfer your compensation after successful enforcement of your claim.
  • The processing takes between 4 to 10 weeks on average.
  • At no point in time will you bear any costs. MYFLYRIGHT covers all the expenses (e.g. lawyer and court costs, etc.).
  • Service charge: 25% plus VAT (only in case of success).

Current flights with possible compensation claims

Date & Time From / To Airline / Flight number Incident Compensation
Apr 08 06:20 CEST
Landing
Tirane Frankfurt

Lufthansa CityLine

LH1455
Cancelled
Apr 06 00:40 CEST
Landing
Tucson Phoenix

Mesa Airlines

AA5783
Delayed
Apr 04 08:50 CEST
Landing
Tunis Milan

Tunisair

TU756
Delayed

Lufthansa CityLine

LH1455
Apr 08 06:20 CEST
Landing
Tirane Frankfurt
Cancelled
View more * less our commission

Flight irregularities

Our focus airports

Aberdeen Airport

Ajaccio Airport

Alghero Airport

Alicante Airport

Amsterdam Schiphol Airport

Barcelona Airport

Bari Airport

Bastia-Poretta Airport

Beauvais–Tillé Airport

Belfast City Airport

Belfast International Airport

Bergamo Airport

Berlin Brandenburg Airport

Berlin Schönefeld Airport

Berlin Tegel Airport

Biarritz Airport

Bilbao Airport

Birmingham Airport

Bologna Airport

Bordeaux Airport

Bremen Airport

Brest Bretagne Airport

Brindisi Airport

Bristol Airport

Cagliari Airport

Catania Airport

Dortmund Airport

Dresden Airport

Dusseldorf Airport

East Midlands Airport

Edinburgh Airport

Eindhoven Airport

EuroAirport Basel Mulhouse Freiburg

Exeter Airport

Florence Airport

Flughafen Internacional de la Región de Murcia

Frankfurt am Main Airport

Frankfurt-Hahn Airport

Fuerteventura Airport

Geneva Airport

Genoa Airport

Girona Airport

Glasgow Airport

Gran Canaria Airport

Graz Airport

Guernsey Airport

Hamburg Airport

Hannover Airport

Ibiza Airport

Innsbruck Airport

Inverness Airport

Isle of Man Airport

Jerez Airport

Jersey Airport

Kirkwall Airport

Klagenfurt Airport

Köln-Bonn Airport

La Palma Airport

Lamezia Terme Airport

Lanzarote Airport

Leeds Bradford Airport

Leipzig Halle Airport

Lille Airport

Linz Airport

Liverpool Airport

London City Airport

London Gatwick Airport

London Heathrow Airport

London Luton Airport

London Southend Airport

London Stansted Airport

Lyon Airport

Madrid-Barajas Airport

Malaga Airport

Manchester Airport

Marseille Airport

Memmingen Airport

Menorca Airport

Milan Linate Airport

Milan Malpensa Airport

Montpellier Airport

Munich Airport

Münster Osnabrück Airport

Nantes Airport

Naples Airport

Newcastle Airport

Nice Côte d'Azur Airport

Nuremberg Airport

Olbia Airport

Palermo Airport

Palma de Mallorca Airport

Paris Charles de Gaulle Airport

Paris Orly Airport

Pisa Airport

Rennes Airport

Rome-Ciampino Airport

Rome–Fiumicino Airport

Rotterdam The Hague Airport

Salzburg Airport

Santiago de Compostela Airport

Seville Airport

Southampton Airport

Strasbourg Airport

Stuttgart Airport

Tenerife North Airport

Tenerife South Airport

Toulouse-Blagnac Airport

Treviso Airport

Turin Airport

Valencia Airport

Venice Airport

Verona Airport

Vienna Airport

Weeze Airport

Zürich Airport

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Get up to 600 €* in compensation