Our business model is as simple as our motivation behind it. We want to draw the passenger’s attention towards their right in the airline sector and help them to push that right through. Many passengers don’t even know that they have the right to receive a compensation payment of up to 600 € per person in the case of a long delay, cancellation and denied boarding. Being frequent travelers ourselves, we often have to struggle with flight delays and cancellations.
That is not only disturbing but also annoying. Especially in instances where passengers urgently need help from the airline, the adequate support is often missing. Customers are being systematically ignored or brushed aside with standardized correspondence. The reason for this can be found quickly, as compensation claims are an expensive factor for the airlines and in a multibillion business game there is no money to waste.
Since 2004, the rights of air passengers are regulated by the EU Passenger Right Regulation clause. Furthermore, the German Civil Law Code (Bürgerliches Gesetzbuch) protects passengers in additional relevant flight cases. The legal provisions are clear but the enforcement of a claim is far from easy. Based on our experience we know how difficult it is to deal with airlines and their customer services. It takes time, endurance and a determined attitude. Summing it up, it can cost a lot of time, energy and money (e.g. lawyers, court, etc.) which discourages many passengers from ever claiming their compensation.
It is for this reason, that we have founded MYFLYRIGHT. With an experienced law firm by our side, we fight for your right. From the very beginning you are in safe hands, as we are going to enforce your claim armed with the necessary skills, determination and legislative competence against the airline.
FOUNDERS OF MYFLYRIGHT
Djavad is an industrial engineer and economics graduate with years of experience in business consultancy and the aviation industry. His competencies particularly lie in sales and implementation of new product ideas. He is Co-Founder and Managing Partner of MYFLYRIGHT.
Igor is a business graduate and brings in several years of experience in the field of business consultancy. His key competencies are in business development, technology and strategy. He is Co-Founder and Managing Partner of MYFLYRIGHT.