Air Dolomiti – cancellation and refund policy

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Air Dolomiti – flight delay and flight cancellation

36/65

ON-TIME AIRLINE RANKING

8276 flights tracked

4 flights delayed by >3 hours

54 flights cancelled

The airline belongs to Lufthansa AG. Air Dolomiti’s hub can be found at Munich Airport. Its secondary hub is at Frankfurt Airport. 14 fleets belong to the airline and it has flights to 18 destinations.

Address:

Via Paolo Bembo, 70, 37062 Frazione di Dossobuono - Villafranca di Verona, Italy

www.airdolomiti.eu

Flight irregularity

Flight # From To Expected Arrival Actual Arrival
LH9497 A. Vespucci Florence Airport
Landing Frankfurt am Main Airport
EXPECTED 23.10.2024 08:20:00
ACTUAL 23.10.2024 08:20:00
Delayed
NH6879 A. Vespucci Florence Airport
Landing Frankfurt am Main Airport
EXPECTED 23.10.2024 08:20:00
ACTUAL 23.10.2024 08:20:00
Delayed
AC7375 A. Vespucci Florence Airport
Landing Frankfurt am Main Airport
EXPECTED 23.10.2024 08:20:00
ACTUAL 23.10.2024 08:20:00
Delayed
UA9693 A. Vespucci Florence Airport
Landing Frankfurt am Main Airport
EXPECTED 23.10.2024 08:20:00
ACTUAL 23.10.2024 08:20:00
Delayed
UA9683 EuroAirport Basel Mulhouse Freiburg
Landing Franz Josef Strauss Airport
EXPECTED 10.10.2024 21:10:00
ACTUAL Cancelled
Cancelled
EN8079 EuroAirport Basel Mulhouse Freiburg
Landing Franz Josef Strauss Airport
EXPECTED 10.10.2024 21:10:00
ACTUAL Cancelled
Cancelled
LH5671 EuroAirport Basel Mulhouse Freiburg
Landing Franz Josef Strauss Airport
EXPECTED 10.10.2024 21:10:00
ACTUAL Cancelled
Cancelled
UA9682 Franz Josef Strauss Airport
Landing EuroAirport Basel Mulhouse Freiburg
EXPECTED 10.10.2024 19:35:00
ACTUAL Cancelled
Cancelled
EN8078 Franz Josef Strauss Airport
Landing EuroAirport Basel Mulhouse Freiburg
EXPECTED 10.10.2024 19:35:00
ACTUAL Cancelled
Cancelled
LH5670 Franz Josef Strauss Airport
Landing EuroAirport Basel Mulhouse Freiburg
EXPECTED 10.10.2024 19:35:00
ACTUAL Cancelled
Cancelled
LH7402 Frankfurt am Main Airport
Landing Galileo Galilei Airport
EXPECTED 10.10.2024 17:45:00
ACTUAL Cancelled
Cancelled
EN8872 Frankfurt am Main Airport
Landing Galileo Galilei Airport
EXPECTED 10.10.2024 17:45:00
ACTUAL Cancelled
Cancelled
EN8197 A. Vespucci Florence Airport
Landing Franz Josef Strauss Airport
EXPECTED 09.10.2024 18:25:00
ACTUAL Cancelled
Cancelled
LH9441 A. Vespucci Florence Airport
Landing Franz Josef Strauss Airport
EXPECTED 09.10.2024 18:25:00
ACTUAL Cancelled
Cancelled
EN8077 Geneva Airport
Landing Franz Josef Strauss Airport
EXPECTED 08.10.2024 21:15:00
ACTUAL Cancelled
Cancelled
LH9429 Geneva Airport
Landing Franz Josef Strauss Airport
EXPECTED 08.10.2024 21:15:00
ACTUAL Cancelled
Cancelled
EN8076 Franz Josef Strauss Airport
Landing Geneva Airport
EXPECTED 08.10.2024 19:30:00
ACTUAL Cancelled
Cancelled
LH9428 Franz Josef Strauss Airport
Landing Geneva Airport
EXPECTED 08.10.2024 19:30:00
ACTUAL Cancelled
Cancelled
EN8381 Amsterdam Schiphol Airport
Landing Franz Josef Strauss Airport
EXPECTED 08.10.2024 10:10:00
ACTUAL Cancelled
Cancelled
LH5661 Amsterdam Schiphol Airport
Landing Franz Josef Strauss Airport
EXPECTED 08.10.2024 10:10:00
ACTUAL Cancelled
Cancelled
EN8380 Franz Josef Strauss Airport
Landing Amsterdam Schiphol Airport
EXPECTED 08.10.2024 08:10:00
ACTUAL Cancelled
Cancelled
LH5660 Franz Josef Strauss Airport
Landing Amsterdam Schiphol Airport
EXPECTED 08.10.2024 08:10:00
ACTUAL Cancelled
Cancelled
LH5653 Katowice International Airport
Landing Frankfurt am Main Airport
EXPECTED 06.10.2024 12:00:00
ACTUAL Cancelled
Cancelled
EN8759 Katowice International Airport
Landing Frankfurt am Main Airport
EXPECTED 06.10.2024 12:00:00
ACTUAL Cancelled
Cancelled
LH5652 Frankfurt am Main Airport
Landing Katowice International Airport
EXPECTED 06.10.2024 09:45:00
ACTUAL Cancelled
Cancelled
EN8758 Frankfurt am Main Airport
Landing Katowice International Airport
EXPECTED 06.10.2024 09:45:00
ACTUAL Cancelled
Cancelled
OS521 Vienna International Airport
Landing Marco Polo Venice Airport
EXPECTED 05.10.2024 10:15:00
ACTUAL Cancelled
Cancelled
OS528 Marco Polo Venice Airport
Landing Vienna International Airport
EXPECTED 05.10.2024 08:25:00
ACTUAL Cancelled
Cancelled
LH5642 Frankfurt am Main Airport
Landing Luxembourg International Airport
EXPECTED 04.10.2024 13:35:00
ACTUAL Cancelled
Cancelled
EN8752 Frankfurt am Main Airport
Landing Luxembourg International Airport
EXPECTED 04.10.2024 13:35:00
ACTUAL Cancelled
Cancelled
LH9478 Frankfurt am Main Airport
Landing Katowice International Airport
EXPECTED 04.10.2024 14:10:00
ACTUAL Cancelled
Cancelled
EN8760 Frankfurt am Main Airport
Landing Katowice International Airport
EXPECTED 04.10.2024 14:10:00
ACTUAL Cancelled
Cancelled
LH5636 Frankfurt am Main Airport
Landing Malpensa International Airport
EXPECTED 04.10.2024 13:55:00
ACTUAL Cancelled
Cancelled
NH6878 Frankfurt am Main Airport
Landing A. Vespucci Florence Airport
EXPECTED 04.10.2024 14:05:00
ACTUAL Cancelled
Cancelled
EN8854 Frankfurt am Main Airport
Landing A. Vespucci Florence Airport
EXPECTED 04.10.2024 14:05:00
ACTUAL Cancelled
Cancelled
AC7368 Frankfurt am Main Airport
Landing A. Vespucci Florence Airport
EXPECTED 04.10.2024 14:05:00
ACTUAL Cancelled
Cancelled
UA9692 Frankfurt am Main Airport
Landing A. Vespucci Florence Airport
EXPECTED 04.10.2024 14:05:00
ACTUAL Cancelled
Cancelled
LH9496 Frankfurt am Main Airport
Landing A. Vespucci Florence Airport
EXPECTED 04.10.2024 14:05:00
ACTUAL Cancelled
Cancelled
LH9529 Luxembourg International Airport
Landing Frankfurt am Main Airport
EXPECTED 04.10.2024 11:45:00
ACTUAL Cancelled
Cancelled
LH6911 A. Vespucci Florence Airport
Landing Frankfurt am Main Airport
EXPECTED 04.10.2024 11:55:00
ACTUAL Cancelled
Cancelled
CA6478 A. Vespucci Florence Airport
Landing Frankfurt am Main Airport
EXPECTED 04.10.2024 11:55:00
ACTUAL Cancelled
Cancelled
AC7377 A. Vespucci Florence Airport
Landing Frankfurt am Main Airport
EXPECTED 04.10.2024 11:55:00
ACTUAL Cancelled
Cancelled
EN8771 London City Airport
Landing Frankfurt am Main Airport
EXPECTED 03.10.2024 10:10:00
ACTUAL Cancelled
Cancelled
NH6389 London City Airport
Landing Frankfurt am Main Airport
EXPECTED 03.10.2024 10:10:00
ACTUAL Cancelled
Cancelled
EN8770 Frankfurt am Main Airport
Landing London City Airport
EXPECTED 03.10.2024 07:15:00
ACTUAL Cancelled
Cancelled
NH6382 Frankfurt am Main Airport
Landing London City Airport
EXPECTED 03.10.2024 07:15:00
ACTUAL Cancelled
Cancelled
LH7402 Frankfurt am Main Airport
Landing Galileo Galilei Airport
EXPECTED 02.10.2024 17:45:00
ACTUAL Cancelled
Cancelled
EN8872 Frankfurt am Main Airport
Landing Galileo Galilei Airport
EXPECTED 02.10.2024 17:45:00
ACTUAL Cancelled
Cancelled
CA6468 A. Vespucci Florence Airport
Landing Frankfurt am Main Airport
EXPECTED 02.10.2024 16:20:00
ACTUAL Cancelled
Cancelled
NH6881 A. Vespucci Florence Airport
Landing Frankfurt am Main Airport
EXPECTED 02.10.2024 16:20:00
ACTUAL Cancelled
Cancelled
UA9694 A. Vespucci Florence Airport
Landing Frankfurt am Main Airport
EXPECTED 02.10.2024 16:20:00
ACTUAL Cancelled
Cancelled
LH9499 A. Vespucci Florence Airport
Landing Frankfurt am Main Airport
EXPECTED 02.10.2024 16:20:00
ACTUAL Cancelled
Cancelled
EN8195 A. Vespucci Florence Airport
Landing Franz Josef Strauss Airport
EXPECTED 02.10.2024 14:50:00
ACTUAL Cancelled
Cancelled
LH9439 A. Vespucci Florence Airport
Landing Franz Josef Strauss Airport
EXPECTED 02.10.2024 14:50:00
ACTUAL Cancelled
Cancelled
EN8757 Luxembourg International Airport
Landing Frankfurt am Main Airport
EXPECTED 02.10.2024 07:20:00
ACTUAL Cancelled
Cancelled
LH5647 Luxembourg International Airport
Landing Frankfurt am Main Airport
EXPECTED 02.10.2024 07:20:00
ACTUAL Cancelled
Cancelled
EN8756 Frankfurt am Main Airport
Landing Luxembourg International Airport
EXPECTED 01.10.2024 22:50:00
ACTUAL Cancelled
Cancelled
LH5646 Frankfurt am Main Airport
Landing Luxembourg International Airport
EXPECTED 01.10.2024 22:50:00
ACTUAL Cancelled
Cancelled

Air Dolomiti S.p.A. has a frequent flyer programme, Miles & More. In order to join the programme, click on the link for guidelines. Contact details for Air Dolomiti Service Centre are here.

Air Dolomiti flight check-in methods

You can check into Air Dolomiti flights online, on your mobile device, or at the airport either by using a check-in machine or directly at the check-in counter. You must check in at the airline desk at the departure airport when flying with pets or if you demand additional services onboard the plane.

For further information on checking in with Air Dolomiti go here.

Air Dolomiti online check-in

Online check-in is available from 23 hours before scheduled departure and makes it possible for passengers to choose a seat and print out their boarding pass or receive it on their mobile phone (check the availability of mobile check-in in the airport you are departing from).

To process online check-in for your current flight with Air Dolomiti, please go here.

Air Dolomiti mobile check-in

Checking in and downloading the boarding pass to your smartphone or tablet is straightforward, efficient, and enables you to plan for your flight irrespective of where you happen to be. Mobile check-in is not possible in all airports, so it is important to look this up when preparing for your journey.

A paper boarding pass can be picked up at a check-in machine (if located in the departure airport) or at the airline check-in desk, in case something malfunctions with your mobile boarding pass. This is also applicable in case you experience any issues with your phone, or in case you delete your boarding pass by mistake.

Air Dolomiti check-in machines

These are the machines which allow you to check yourself in at the airport. Not every airport has self-check-in machines, so make sure that your airport of departure does ahead of your journey. With most types of check-in machines, you can check in by using your passport, or by inputting your last name and the flight booking reference (found in your booking confirmation).

Air Dolomiti check-in deadlines

The point of check-in deadlines is to make sure flights leave punctually. Before the deadline you must have your boarding pass, whichever way you checked in – in person, online, with your mobile phone, or if you were automatically checked in – and baggage should also have been checked in.

Air Dolomiti airline baggage allowance

You can view additional details on Air Dolomiti's baggage policy here.

Air Dolomiti carry-on baggage

Air Dolomiti's carry-on baggage allowance is determined by the flight ticket's travel class. Carry-on baggage is required to meet the airline’s regulations.
You must check your carry-on baggage at an Air Dolomiti counter or, if possible, at the departure airport, by using a self-service bag drop service, when it does not meet the airline's regulations. It is important to note that this may incur charges.

You can read further detailed information relating to carry-on baggage regulations here.

Dimensions applied to carry-on baggage – max. 55 x 40 x 20 cm
Dimensions applied to foldable garment bags – max. 40 x 30 x 10 cm

Economy Class – 1 item of carry-on baggage up to 8 kg (Presto, Allegro, and Andante fares)
Business Class – 2 items of carry-on baggage, up to 8 kg each (Vivace and Adagio fares)

Air Dolomiti baggage allowance: checked luggage

Free baggage allowance is dependent on your ticket fare and travel class.

Dimension regulations for checked-in baggage – max. 158 cm (width + height + depth)

Dolomiti Airlines checked baggage dimensions

Economy Class – 1 item of baggage, up to 23 kg (Allegro and Andante)
Business Class – 1 item of baggage, up to 32 kg each (Vivace and Adagio)

Air Dolomiti baggage policy: Excess luggage

There are a number of points to consider concerning excess and special baggage.

More detailed information with regards to excess baggage and flat rates can be found via the link.

Baggage considered to be excess

Economy Class – over 23 kg (maximum 32 kg) and/or above 158 cm (width + height + depth)
Business Class – above 158 cm (width + height + depth)

Air Dolomiti baggage policy: Sports equipment

Whatever sports equipment you are bringing with you, you can read all the applicable information to prepare for your journey here. You should make a reservation as early as possible for sports baggage, at least 48 hours prior to departure, due to the fact that the space for such items is restricted.

You can discover more information respecting size as well as weight allowances and flat fees for sports equipment via this link.

Air Dolomiti luggage problems

There are several reasons why baggage may be damaged or fails to arrive at the destination airport. The baggage handling area experiencing technical issues, unfavourable weather conditions, or the baggage tag coming loose, can all cause several troubles with your baggage.

To find out how and where to claim compensation for damaged baggage, or to get more information with regards to how to trace baggage which is delayed, click here.

Baggage damage / delay on Air Dolomiti flights

It is crucial to report damaged or delayed baggage immediately, either to the Air Dolomiti baggage tracing counter or the Air Dolomiti service desk. Be certain to keep every flight document, most crucially your baggage claim tag and boarding pass.

Confirmation in writing is always required, as well as a claim reference number. Make sure you have this till the baggage delivery or claim resolution.

You can also opt to employ MYFLYRIGHT to claim for lost or delayed baggage, you can find more detailed information here.

Air Dolomiti airline classes

The standard of accommodation on an aircraft is determined by the travel class. The quantity of classes provided to the passenger depends on the airline. Air Dolomiti offers 2 travel classes – Economy (Presto, Allegro, and Andante) and Business (Vivace and Adagio). Cabin classes are then also split into invisible booking classes, which provide different services.

You can read more information concerning Air Dolomiti travel classes here.

Air Dolomiti Economy Class

The most affordable travel class available with the airline. Passengers can fly Economy Class on any Air Dolomiti flights.

Seats – 32-34-inch seat pitch
On-board entertainment – in-flight entertainment system (newspapers, video, games)
On-board meal – snacks, cold and hot drinks

Air Dolomiti Business Class

This class accommodates passengers with added comfort in the course of their flight. The calibre of seating, food and beverages, service while on the ground, as well as on-board perks, distinguish Business Class from other travel classes.

Air Dolomiti Business Class: Short, mid-haul route

Passenger benefits

Priority check-in – check in at the priority check-in desks
Additional baggage – greater baggage allowance up to 32 kg
Lounges – access to several Business lounges that are listed here
Priority boarding – boarding the plane first
Seats – empty middle seat for extra comfort
On-board meal – full meals served on china

Air Dolomiti Business Class: Long-haul route

Passenger benefits

Priority check-in – check in at the priority check-in desks
Additional baggage – greater baggage allowance up to 32 kg
Lounges – access to several Business lounges that are listed here
Priority boarding – boarding the plane first
Seats – empty middle seat for extra comfort
On-board meal – full meals served on china
On-board entertainment – Air Dolomiti onboard entertainment includes in-flight entertainment system (newspapers, video, games)

Air Dolomiti airline lounge access

No lounge information available for this airline.

Flying with children on Air Dolomiti

Separate seats are a requisite for children aged two (2) and above.

Regulations differ for each country in relation to minors travelling alone, or those who are accompanied by an adult.

Ahead of flying, make sure you have all required documents, to check you won’t be denied entry or exit by the country.

Children’s menu – can be pre-ordered up to 24 hours before departure.

For further information regarding flying with Air Dolomiti with children, go here.

Flying with pets on Air Dolomiti

Travelling with pets with Air Dolomiti is allowed. Requires booking no later than 48 hours before departure.

The weight and size of your pet and regulations for countries and other airlines determine whether you may fly with them – as long as the animal meets regulations, it may be flown with an additional charge as carry-on baggage, or via the aircraft's cargo hold.

More information on flying with pets with Air Dolomiti is available on this page.

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The On-Time-Ranking is a dynamic ranking and evaluation system developed by MYFLYRIGHT.

In this ranking we are currently monitoring and analyzing 114 airports and 65 airlines. Airport and airlines were selected based on three main criteria:

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We are focusing only on airports and airlines where we have enough data points to make adequate analyses and evaluations.

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We do not track the performance of micro airports with only a few flights per day. Instead, we only focus on airports and airlines with a moderate to high traffic.

If you would like to learn more about MYFLYRIGHT On-Time-Ranking for airports and airlines please click here.

About MYFLYRIGHT

MYFLYRIGHT is a legal tech company, specialized in the support of airline passengers affected by flight delays, flight cancellations, denied boarding, delayed or lost luggage and the refund of unused airline tickets. MYFLYRIGHT was founded 2016 in Hamburg, Germany. The company operates out of 3 offices, its headquarter in Hamburg and its branches in Prague, Czech Republic and Zaporizhia, Ukraine. Currently, MYFLYRIGHT employs a team of around 25 people working in Marketing, Operations, Legal, Customer Support and IT. The organization operates across 5 markets – Germany, United Kingdom, Romania, Austria, and Switzerland.

MYFLYRIGHT’s goal is to provide access to justice for all aviation passengers who experience irregularities in their flight transportation. Notably, 75% of all compensation requests submitted by passengers get rejected. Whereas, MYFLYRIGHT is able to successfully execute the applicable customer claims in more than 98% of cases at court.

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delayed

Flight delay

In case of a 3 hours flight delay at arrival

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cancelled

Flight cancellation

In case of a cancelled flight 14 days before departure

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boarding

Denied boarding

In case of overbooking / denied boarding

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lost

Delayed / Lost luggage

In case of arriving without the luggage

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gate-closed

Ticket refund

In case of a missed / not boarded flight

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Get up to 600 €* in compensation