Air Dolomiti – cancellation and refund policy

Air Dolomiti flight check-in methods

You can check into Air Dolomiti flights online, on your mobile device, or at the airport either by using a check-in machine or directly at the check-in counter. You must check in at the airline desk at the departure airport when flying with pets or if you demand additional services onboard the plane.

Air Dolomiti online check-in

Online check-in is available from 23 hours before scheduled departure and makes it possible for passengers to choose a seat and print out their boarding pass or receive it on their mobile phone (check the availability of mobile check-in in the airport you are departing from).

Air Dolomiti mobile check-in

Checking in and downloading the boarding pass to your smartphone or tablet is straightforward, efficient, and enables you to plan for your flight irrespective of where you happen to be. Mobile check-in is not possible in all airports, so it is important to look this up when preparing for your journey.

A paper boarding pass can be picked up at a check-in machine (if located in the departure airport) or at the airline check-in desk, in case something malfunctions with your mobile boarding pass. This is also applicable in case you experience any issues with your phone, or in case you delete your boarding pass by mistake.

Air Dolomiti check-in machines

These are the machines which allow you to check yourself in at the airport. Not every airport has self-check-in machines, so make sure that your airport of departure does ahead of your journey. With most types of check-in machines, you can check in by using your passport, or by inputting your last name and the flight booking reference (found in your booking confirmation).

Air Dolomiti check-in deadlines

The point of check-in deadlines is to make sure flights leave punctually. Before the deadline you must have your boarding pass, whichever way you checked in – in person, online, with your mobile phone, or if you were automatically checked in – and baggage should also have been checked in.

Air Dolomiti airline baggage allowance

Air Dolomiti's carry-on baggage allowance is determined by the flight ticket's travel class. Carry-on baggage is required to meet the airline’s regulations.
You must check your carry-on baggage at an Air Dolomiti counter or, if possible, at the departure airport, by using a self-service bag drop service, when it does not meet the airline's regulations. It is important to note that this may incur charges.

Baggage damage / delay on Air Dolomiti flights

It is crucial to report damaged or delayed baggage immediately, either to the Air Dolomiti baggage tracing counter or the Air Dolomiti service desk. Be certain to keep every flight document, most crucially your baggage claim tag and boarding pass.

Confirmation in writing is always required, as well as a claim reference number. Make sure you have this till the baggage delivery or claim resolution.

You can also opt to employ MYFLYRIGHT to claim for lost or delayed baggage, you can find more detailed information here.

Air Dolomiti airline classes

The standard of accommodation on an aircraft is determined by the travel class. The quantity of classes provided to the passenger depends on the airline. Air Dolomiti offers 2 travel classes – Economy (Presto, Allegro, and Andante) and Business (Vivace and Adagio). Cabin classes are then also split into invisible booking classes, which provide different services.)

Air Dolomiti airline lounge access

No lounge information available for this airline.

Flying with children on Air Dolomiti

Separate seats are a requisite for children aged two (2) and above.

Regulations differ for each country in relation to minors travelling alone, or those who are accompanied by an adult.

Ahead of flying, make sure you have all required documents, to check you won’t be denied entry or exit by the country.

Children’s menu – can be pre-ordered up to 24 hours before departure.

Flying with pets on Air Dolomiti

Travelling with pets with Air Dolomiti is allowed. Requires booking no later than 48 hours before departure.

The weight and size of your pet and regulations for countries and other airlines determine whether you may fly with them – as long as the animal meets regulations, it may be flown with an additional charge as carry-on baggage, or via the aircraft's cargo hold.

MYFLYRIGHT On-Time-Ranking for airports and airlines

The On-Time-Ranking is a dynamic ranking and evaluation system developed by MYFLYRIGHT.

In this ranking we are currently monitoring and analyzing 114 airports and 65 airlines. Airport and airlines were selected based on three main criteria:

Relevant to European travel

We have selected airports and airlines that have a significant contribution to the European travel. Therefore, all airports that have been selected are from the EU and airlines with significant traffic within or from/ to the European Union.

Data quality

We are focusing only on airports and airlines where we have enough data points to make adequate analyses and evaluations.

Traffic importance

We do not track the performance of micro airports with only a few flights per day. Instead, we only focus on airports and airlines with a moderate to high traffic.

If you would like to learn more about MYFLYRIGHT On-Time-Ranking for airports and airlines please click here.

About MYFLYRIGHT

MYFLYRIGHT is a legal tech company, specialized in the support of airline passengers affected by flight delays, flight cancellations, denied boarding, delayed or lost luggage and the refund of unused airline tickets. MYFLYRIGHT was founded 2016 in Hamburg, Germany. The company operates out of 3 offices, its headquarter in Hamburg and its branches in Prague, Czech Republic and Zaporizhia, Ukraine. Currently, MYFLYRIGHT employs a team of around 25 people working in Marketing, Operations, Legal, Customer Support and IT. The organization operates across 5 markets – Germany, United Kingdom, Romania, Austria, and Switzerland.

MYFLYRIGHT’s goal is to provide access to justice for all aviation passengers who experience irregularities in their flight transportation. Notably, 75% of all compensation requests submitted by passengers get rejected. Whereas, MYFLYRIGHT is able to successfully execute the applicable customer claims in more than 98% of cases at court.