Blue Air – flight delay and flight cancellation
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Blue Air, whose IATA code is 0B, is the largest Romanian airline company. Henri Coandă International Airport is the location of the airline's hub. 19 fleets are owned by the airline and it has flights to 57 destinations. My Blue is Blue Air's frequent flyer programme. Blue Air Service Centre contact details can be found here.
Flight irregularity
Blue Air check-in
Blue Air offers a choice of ways to check in – your mobile device, online, airport check-in machines, or at the check-in desk at the airport. Passengers who demand particular services onboard the plane, or who are travelling with pets, have to check in at the airline counter in the departure airport.
For further information on checking in with Blue Air follow the link.
Blue Air check-in online
Online check-in begins from 30 days and up to 12 hours ahead of scheduled departure and enables seat selection and either printing of your boarding pass or downloading it to a mobile device (check mobile check-in is possible at the departure airport). To check in online for a Blue Air flight, follow the link.
Blue Air online mobile check-in
Mobile check-in allows you to check in for your flight and download the boarding pass at your leisure. Ahead of travelling, make sure to check that mobile check-in is possible in the airport you are departing from.
If you have a problem with your mobile boarding pass, you can go to the airline check-in counter or a check-in machine (where available) for a conventional paper one. This is also possible in case your phone has issues, or your boarding pass is deleted.
Blue Air self-check-in kiosks
These are the machines which make it possible to check in yourself at the airport. Be sure to check that check-in machines are available before arrival at the departure airport. You can check in for your flight with your passport or by typing your last name plus your flight booking reference (this is on your booking confirmation), with most check-in machines.
Blue Air check-in time: Deadlines
Check-in deadlines are necessary to ensure punctual departure for flights. Ahead of the deadline you should have your boarding pass, regardless of how you checked in – in person, online, by using your mobile phone, or if you were automatically checked in – and baggage must also have been checked in.
Blue Air baggage regulations
Discover further information with regards to Blue Air's baggage policy here.
Blue Air carry-on baggage
Your flight ticket travel class influences the carry-on baggage allowance when travelling with Blue Air. Carry-on baggage has to fall within the regulations of the airline.
If the carry-on baggage does not comply with regulations, it must be checked in at a Blue Air desk or a self-service bag drop kiosk, when possible. Extra charges may be necessary if this happens.
You can find additional details about carry-on baggage regulations here.
Carry-on baggage dimensions – max. 55 x 40 x 20 cm
Blue Air checked baggage
Free checked baggage allowance is determined by the travel class and the fare of the flight ticket.
Blue Air luggage policy for checked baggage
Economy Class – up to 4 luggage items can be booked by a passenger for a fee, up to 23 kg or 32 kg, depending on the selected fare
Blue Air baggage allowance: Excess luggage
There are particular regulations when travelling with excess and special baggage.
Here you can find more information relating to this and flat fees.
Blue Air baggage policy: Sports equipment
You will find all the information you need about travelling with sports equipment here.
It is a good idea to make a reservation for your sports equipment before travelling because there is a limitation on the amount of space available for these items.
Blue Air luggage problems
There are a variety of reasons why baggage gets damaged or doesn’t get to the destination airport. Issues with your baggage can be because of technical problems in the baggage handling area, bad weather, or the baggage tag coming off your luggage.
Blue Air damaged baggage / delayed baggage
If your baggage is delayed or damaged, this needs to be reported immediately to the Blue Air baggage tracing desk or the Blue Air service counter at the arrival airport. Every flight document needs to be kept, especially your baggage claim tag and boarding pass.
You need to always give the reference number for your claim and written confirmation. Till you receive your baggage, or claim resolution, it is essential to keep hold of these documents.
You can also select to employ MYFLYRIGHT to claim for issues with baggage, you can find more information here.
Blue Air airline travel classes
A travel class indicates the level of accommodation on the airplane. The quantity of classes provided to the passenger depends on the airline. Blue Air provides 1 travel class – Economy (Light, Classic, and Premium fares). To discover more with respect to Blue Air travel classes follow the link.
Blue Air Economy Class
Economy Class on Blue Air is available for any flights.
Seats – 32-inch seat pitch
On-board meal – snacks and drinks
Blue Air airport lounge access
No lounge information available for this airline.
Travelling with children on Blue Air airlines
Children who are from the age of two (2) need individual seats.
Dependent on the country, particular regulations may need to be abided by for children under a certain age who are coming into or leaving the country, whether they are travelling alone, or with an adult, regardless if that adult is the child's parent or not.
Ensure you have all the documents you need ahead of travelling to make sure entry and exit is permitted by the country.
To find out more on travelling with children, follow the link.
Travelling with pets on Blue Air flights
Travelling with pets with Blue Air is allowed.
You can travel with pets, with an additional fee as additional carry-on baggage or for transport inside the cargo hold – this is, however, dependent on the weight and scale of the animal, together with country and other airline regulations.
You can discover further detailed information regarding travelling with pets on Blue Air here.
MYFLYRIGHT On-Time-Ranking for airports and airlines
The On-Time-Ranking is a dynamic ranking and evaluation system developed by MYFLYRIGHT.
In this ranking we are currently monitoring and analyzing 114 airports and 65 airlines. Airport and airlines were selected based on three main criteria:
Relevant to European travel
We have selected airports and airlines that have a significant contribution to the European travel. Therefore, all airports that have been selected are from the EU and airlines with significant traffic within or from/ to the European Union.
Data quality
We are focusing only on airports and airlines where we have enough data points to make adequate analyses and evaluations.
Traffic importance
We do not track the performance of micro airports with only a few flights per day. Instead, we only focus on airports and airlines with a moderate to high traffic.
If you would like to learn more about MYFLYRIGHT On-Time-Ranking for airports and airlines please click here.
About MYFLYRIGHT
MYFLYRIGHT is a legal tech company, specialized in the support of airline passengers affected by flight delays, flight cancellations, denied boarding, delayed or lost luggage and the refund of unused airline tickets. MYFLYRIGHT was founded 2016 in Hamburg, Germany. The company operates out of 3 offices, its headquarter in Hamburg and its branches in Prague, Czech Republic and Zaporizhia, Ukraine. Currently, MYFLYRIGHT employs a team of around 25 people working in Marketing, Operations, Legal, Customer Support and IT. The organization operates across 5 markets – Germany, United Kingdom, Romania, Austria, and Switzerland.
MYFLYRIGHT’s goal is to provide access to justice for all aviation passengers who experience irregularities in their flight transportation. Notably, 75% of all compensation requests submitted by passengers get rejected. Whereas, MYFLYRIGHT is able to successfully execute the applicable customer claims in more than 98% of cases at court.
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Flight delay
In case of a 3 hours flight delay at arrival
Flight cancellation
In case of a cancelled flight 14 days before departure
Denied boarding
In case of overbooking / denied boarding
Delayed / Lost luggage
In case of arriving without the luggage
Ticket refund
In case of a missed / not boarded flight