Passengers express outrage as flight faces double cancellation

Sep 29 2023 Travel trends

A Brussels Airlines flight originating from Kinshasa, Democratic Republic of Congo, experienced an unexpected and frustrating turn of events when it was postponed not once but twice. The flight, initially scheduled to depart on a Friday, was first delayed to the following day. However, to the dismay of irate passengers, it was postponed yet again to Sunday. Frustration reached a boiling point, prompting some passengers to take dramatic action.

Storming the runway

In a remarkable display of dissatisfaction, angered passengers decided to take matters into their own hands. On Saturday, upon learning of the flight's rescheduling to Sunday, a group of them made their displeasure known by staging an unusual protest. They stormed the runway and attempted to board the grounded plane, making their frustration abundantly clear.

A video capturing this audacious act was shared widely, portraying passengers with their baggage in tow, marching across the tarmac towards the immobilized aircraft while engaging in heated exchanges with airline staff.

Significant flight delay for Brussels Airlines

After a series of setbacks and turmoil, the flight eventually managed to depart from Kinshasa on Sunday evening. It finally reached its intended destination in Brussels on Monday morning, albeit significantly later than originally planned.

Brussels Airlines, in response to the mounting inconvenience faced by the affected passengers, took steps to alleviate the situation. They offered hotel accommodations to those caught up in the delay and issued an apology for the extensive disruption and frustration experienced by the travelers.

Was your flight moved? Did you experience a flight delay? Was your flight cancelled? You can always file your case with us at www.myflyright.com and we will check if you are eligible for compensation.