Passengers express outrage as flight faces double cancellation
A Brussels Airlines flight originating from Kinshasa, Democratic Republic of Congo, experienced an unexpected and frustrating turn of events when it was postponed not once but twice. The flight, initially scheduled to depart on a Friday, was first delayed to the following day. However, to the dismay of irate passengers, it was postponed yet again to Sunday. Frustration reached a boiling point, prompting some passengers to take dramatic action.
Storming the runway
In a remarkable display of dissatisfaction, angered passengers decided to take matters into their own hands. On Saturday, upon learning of the flight's rescheduling to Sunday, a group of them made their displeasure known by staging an unusual protest. They stormed the runway and attempted to board the grounded plane, making their frustration abundantly clear.
A video capturing this audacious act was shared widely, portraying passengers with their baggage in tow, marching across the tarmac towards the immobilized aircraft while engaging in heated exchanges with airline staff.
Significant flight delay for Brussels Airlines
After a series of setbacks and turmoil, the flight eventually managed to depart from Kinshasa on Sunday evening. It finally reached its intended destination in Brussels on Monday morning, albeit significantly later than originally planned.
Brussels Airlines, in response to the mounting inconvenience faced by the affected passengers, took steps to alleviate the situation. They offered hotel accommodations to those caught up in the delay and issued an apology for the extensive disruption and frustration experienced by the travelers.
Was your flight moved? Did you experience a flight delay? Was your flight cancelled? You can always file your case with us at www.myflyright.com and we will check if you are eligible for compensation.
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MYFLYRIGHT is a legal tech company, specialized in the support of airline passengers affected by flight delays, flight cancellations, denied boarding, delayed or lost luggage and the refund of unused airline tickets. MYFLYRIGHT was founded 2016 in Hamburg, Germany. The company operates out of 3 offices, its headquarter in Hamburg and its branches in Prague, Czech Republic and Zaporizhia, Ukraine. Currently, MYFLYRIGHT employs a team of around 25 people working in Marketing, Operations, Legal, Customer Support and IT. The organization operates across 5 markets – Germany, United Kingdom, Romania, Austria, and Switzerland.
MYFLYRIGHT’s goal is to provide access to justice for all aviation passengers who experience irregularities in their flight transportation. Notably, 75% of all compensation requests submitted by passengers get rejected. Whereas, MYFLYRIGHT is able to successfully execute the applicable customer claims in more than 98% of cases at court.
In case of a 3 hours flight delay at arrival
In case of a cancelled flight 14 days before departure
In case of overbooking / denied boarding
Delayed / Lost luggage
In case of arriving without the luggage
In case of a missed / not boarded flight