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Belavia is a state-owned company. Minsk National Airport is the airline's hub. 30 fleets are owned by the company and it flies to 52 destinations. Belavia Leader is Belavia's frequent flyer programme. To register for the programme, click here for instructions. Go here for Belavia Service Centre contact details.

Address:

Vulica Niamiha 14а, Minsk 220004, Belarus

www.en.belavia.by

Flight irregularity

Flight # From To Expected Arrival Actual Arrival

Belavia check-in

Belavia's check-in methods make it possible for you to check in online, by using your mobile phone, at a self-check-in machine or at the airline check-in counter in the airport.

Passengers who need special services onboard the plane, or who are travelling with pets, are required to check in at the airline desk in the airport you are departing from.

Find more about ways to check in with Belavia here.

Belavia online check-in

Passengers are able to check in online from 24 hours before the time of departure, choose a seat and print their boarding pass or have it sent to their mobile phone (first ensure mobile check-in is possible in the airport you are departing from). To process online check-in for your upcoming flight with Belavia, please go here.

Belavia mobile check-in

You may conveniently check in and download the mobile boarding pass to your mobile device wherever you are. Ahead of your flight, make sure to check whether mobile check-in is possible in the airport you are departing from.

A paper boarding pass can be obtained at a check-in machine (if available in the departure airport) or at the airline check-in desk, in the event something malfunctions with your mobile boarding pass. In case you are having difficulties with your phone, or have inadvertently deleted your boarding pass, the above is further applicable.

Belavia check-in machines

These are the stand-alone computer screens for use in airports for checking yourself in. Find out if the airport of departure has check-in machines ahead of your journey. You can usually check in at the machine either with your passport, or by typing your last name and booking reference, which is in your booking confirmation.

Belavia check-in time: Deadlines

The reason for check-in deadlines is to ensure flights leave on time. You must have checked in baggage and have your boarding pass – whichever way you checked in – ahead of the deadline.

To read about Belavia check-in deadlines, please follow the link.

Belavia airline baggage allowance

Additional details about Belavia's baggage policy can be found here.

Belavia carry-on baggage

Belavia's carry-on baggage allowance is dependent on the flight ticket's travel class.
Carry-on baggage must comply with the regulations of the airline.

When the carry-on baggage does not adhere to regulations, it is required to be checked in at a Belavia desk or a self-service bag drop kiosk, where available. Extra fees might be required in this instance.

More detailed information regarding allowance for carry-on baggage is here.

Dimensions for carry-on baggage – max. 55 x 40 x 25 cm

Economy Class –1 carry-on baggage item, up to 10 kg
Business Class – 2 carry-on baggage items, each up to 10 kg

Belavia checked baggage

The ticket fare and travel class establish your free baggage allowance.

Dimension regulations for checked-in baggage – max. 158 cm (width + height + depth)

Belavia baggage allowance for checked bags

Economy Class – 1 baggage item, up to 23 kg
Business Class – 2 baggage items, each up to 32 kg

Belavia excess baggage rules

A number of things should be kept in mind for excess and special baggage items.
Additional information respecting excess baggage and flat fees can be found via the link.

Baggage considered to be excess

Economy Class – over 23 kg (maximum 32 kg) and/or above 158 cm (width + height + depth)
Business Class – above 158 cm (width + height + depth)

Belavia baggage allowance: Sports equipment

When bringing sports baggage on your journey, the information here will be of use. It is a good idea to make a reservation for your sports baggage before travelling because there is a limitation on the amount of space available for these items.

You will find more detailed information with regards to size as well as weight allowances and flat fees for sports baggage via this link.

Belavia luggage problems

When baggage gets damaged, or does not get to your destination, it is because of a number of reasons. The baggage handling area having technical difficulties, poor weather, or the baggage tag falling off, can all lead to a number of difficulties with your baggage.

For information on compensation claims for baggage, or tracing baggage, go here.

Belavia tracking baggage / damaged baggage

A statement should be made right away to the Belavia baggage tracing desk or service desk in the event your baggage is damaged or has not arrived at the arrival airport. Make sure to keep every flight document, above all your baggage claim tag and boarding pass.

Written confirmation is always required, and a reference number of your claim. It is necessary to maintain this until baggage receipt, or your claim is resolved.

Another option to enforce a claim for issues with baggage is to make the claim employing the services of MYFLYRIGHT, more details can be found here.

Belavia airlines travel classes

A travel class refers to the level of accommodation onboard the plane. The number of classes available differs by airline. Passengers can choose from Belavia's 2 travel classes – Economy and Business. Cabin classes are then also split into invisible booking classes, which offer different services.

Belavia Economy Class

This is the most affordable travel class available. On any flights with Belavia, you are able to fly Economy Class.

On-board meal – snacks and drinks

Belavia Business Class

A more peaceful journey can be enjoyed by passengers travelling in this class. Business Class differs from Economy due to seating quality, on-board food, beverages and extras, as well as the ground service provided.

Belavia Business Class on short & mid-haul routes

Passenger benefits

Priority check-in – check in at the priority check-in desks
Additional baggage – 2 items of carry-on baggage
Priority boarding – boarding the plane first
Seats – comfortable and spacious seats
On-board meal – a hot meal of passenger's choice

Belavia Business Class on long-haul routes

Passenger benefits

Priority check-in – check in at the priority check-in desks
Additional baggage – 2 items of carry-on baggage
Priority boarding – boarding the plane first
Seats – comfortable and spacious seats
On-board meal – a hot meal of passenger's choice
On-board entertainment – Belavia inflight entertainment features in-flight entertainment system is provided on selected routes

Belavia lounge access

No lounge information available for this airline.

Travelling with children on Belavia flights

Children who are aged two (2) and above require separate seats.

Dependent on the country, different regulations may be required to be followed for minors (children under a certain age) who are coming into or leaving the country, if they are travelling alone, or with an adult, no matter if that adult has parental authority or not.

Check you have all the travel documents you need ahead of travelling to make sure entry and exit is permitted by the country.

More information about flying with children with Belavia can be found by the link.

Travelling with pets on Belavia flights

Travelling with pets with Belavia is allowed. Requires confirmation from the airline.

If the weight, size, and also country and other airline regulations are complied with, you are able to fly with your pet with an additional charge either as additional carry-on baggage or it can be transported in the cargo hold of the plane.

Go here for additional detailed information about Belavia's regulations about travelling with pets.

MYFLYRIGHT On-Time-Ranking for airports and airlines

The On-Time-Ranking is a dynamic ranking and evaluation system developed by MYFLYRIGHT.

In this ranking we are currently monitoring and analyzing 114 airports and 65 airlines. Airport and airlines were selected based on three main criteria:

fly in Europe

Relevant to European travel

We have selected airports and airlines that have a significant contribution to the European travel. Therefore, all airports that have been selected are from the EU and airlines with significant traffic within or from/ to the European Union.

data search

Data quality

We are focusing only on airports and airlines where we have enough data points to make adequate analyses and evaluations.

Fly traffic

Traffic importance

We do not track the performance of micro airports with only a few flights per day. Instead, we only focus on airports and airlines with a moderate to high traffic.

If you would like to learn more about MYFLYRIGHT On-Time-Ranking for airports and airlines please click here.

About MYFLYRIGHT

MYFLYRIGHT is a legal tech company, specialized in the support of airline passengers affected by flight delays, flight cancellations, denied boarding, delayed or lost luggage and the refund of unused airline tickets. MYFLYRIGHT was founded 2016 in Hamburg, Germany. The company operates out of 3 offices, its headquarter in Hamburg and its branches in Prague, Czech Republic and Zaporizhia, Ukraine. Currently, MYFLYRIGHT employs a team of around 25 people working in Marketing, Operations, Legal, Customer Support and IT. The organization operates across 5 markets – Germany, United Kingdom, Romania, Austria, and Switzerland.

MYFLYRIGHT’s goal is to provide access to justice for all aviation passengers who experience irregularities in their flight transportation. Notably, 75% of all compensation requests submitted by passengers get rejected. Whereas, MYFLYRIGHT is able to successfully execute the applicable customer claims in more than 98% of cases at court.

Press contact

For interview requests, appointments and speaking inquiries, please contact:

Sopiko Dvalishvili

pr@myflyright.de
delayed

Flight delay

In case of a 3 hours flight delay at arrival

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cancelled

Flight cancellation

In case of a cancelled flight 14 days before departure

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boarding

Denied boarding

In case of overbooking / denied boarding

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lost

Delayed / Lost luggage

In case of arriving without the luggage

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gate-closed

Ticket refund

In case of a missed / not boarded flight

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Get up to 600 €* in compensation