Bulgarian Air Charter

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The airline company is owned by Aviation Service Group. The hub of the airline is located at Sofia Airport. Go here for Bulgarian Air Charter Service Centre contact details.

Address:

Pavel Krasov Str 35, 1138, Sofia, Bulgaria

www.bgaircharter.com/en/home-2

Flight irregularity

Flight # From To Expected Arrival Actual Arrival

Bulgarian Air Charter flight check-in policy

With Bulgarian Air Charter, you may check in from 2 hours before the flight and check in ends 40 minutes before take-off. Passengers must have valid travel documents and ID ready to present at check-in.

Bulgarian Air Charter check-in deadlines

Check-in deadlines exist to make sure flights take off punctually. Prior to the deadline you must have your boarding pass and baggage must also have been checked in.

Click here for further information with respect to Bulgarian Air Charter check-in deadlines.

Bulgarian Air baggage allowance

Discover further detailed information regarding Bulgarian Air Charter's baggage policy here.

Carry-on baggage allowance

Carry-on baggage is required to adhere to the regulations of the airline.

Read more about allowance for carry-on baggage here.

Carry-on baggage dimensions – max. 55 x 40 x 23 cm
Dimensions of foldable garment bags – max. 40 x 30 x 20 cm

Checked-in baggage allowance

Free baggage allowance is related to your ticket fare and travel class.

Checked-in baggage restrictions

Specific information and instructions regarding carry-on baggage restrictions can be found in your booking confirmation, you read more about this here.

Oversized luggage / excess baggage

For excess or special baggage items, some key points need to be kept in mind. For Bulgarian Air Charter passengers, it is important to follow the instructions in your booking confirmation. For each baggage item which exceeds your baggage allowance, you will be charged an additional 3 € per kilogram.

You can find more details on this here.

Baggage policy for sports equipment

Passengers must make a reservation for sports equipment before travelling because there is a limitation on the amount of space available for these items.

You can read more information in relation to rules for sports equipment via this link.

Baggage problems

When baggage gets damaged, or fails to get to your destination, it could be a result of several reasons. Issues with your baggage could be due to technical problems in the baggage handling area, bad weather, or the baggage tag coming off your luggage.

For details on compensation claims for baggage, or delayed baggage tracing, follow this link.

Delayed / damaged baggage

Damaged or delayed baggage needs to be declared right away at the baggage tracing desk in the airport. It is crucial to save all flight documents, especially your boarding pass and baggage claim tag.

Written confirmation is always required, and a claim reference number. Make sure you have this until the delivery of your baggage or claim resolution.

There is also the opportunity to enforce a claim for baggage issues using MYFLYRIGHT, more details on this can be found here.

Bulgarian Air Charter travel classes

The travel class refers to the quality of service and accommodation onboard an airplane. The quantity of classes offered differs by airline. There is 1 travel class available with Bulgarian Air Charter – Economy.

Bulgarian Air Economy Class

This is the most affordable travel class of seating. Bulgarian Air Charter provides Economy Class on each flight.

Bulgarian Air Charter lounge access

No lounge information available for this airline.

Flying with children on Bulgarian Air Charter

Children who are aged two (2) and above must have individual seats.

Country regulations vary for children under a certain age, either travelling alone or with an adult.

You always need to be aware of all necessary documents ahead of flying, or else you can be denied entry or exit in a country.

Further detailed information on flying with children with Bulgarian Air Charter can be found here.

Flying with pets on Bulgarian Air Charter

Travelling with pets with Bulgarian Air Charter is allowed (only pets up to 8 kg). Requires prior reservation.

In the event that the weight, scale, in addition to country and other airline rules are met, you are permitted to fly with your pet with an extra charge either as additional carry-on baggage or it can be transported via the cargo hold of the plane.

You can discover additional information regarding travelling with pets on Bulgarian Air Charter here.

MYFLYRIGHT On-Time-Ranking for airports and airlines

The On-Time-Ranking is a dynamic ranking and evaluation system developed by MYFLYRIGHT.

In this ranking we are currently monitoring and analyzing 114 airports and 65 airlines. Airport and airlines were selected based on three main criteria:

fly in Europe

Relevant to European travel

We have selected airports and airlines that have a significant contribution to the European travel. Therefore, all airports that have been selected are from the EU and airlines with significant traffic within or from/ to the European Union.

data search

Data quality

We are focusing only on airports and airlines where we have enough data points to make adequate analyses and evaluations.

Fly traffic

Traffic importance

We do not track the performance of micro airports with only a few flights per day. Instead, we only focus on airports and airlines with a moderate to high traffic.

If you would like to learn more about MYFLYRIGHT On-Time-Ranking for airports and airlines please click here.

About MYFLYRIGHT

MYFLYRIGHT is a legal tech company, specialized in the support of airline passengers affected by flight delays, flight cancellations, denied boarding, delayed or lost luggage and the refund of unused airline tickets. MYFLYRIGHT was founded 2016 in Hamburg, Germany. The company operates out of 3 offices, its headquarter in Hamburg and its branches in Prague, Czech Republic and Zaporizhia, Ukraine. Currently, MYFLYRIGHT employs a team of around 25 people working in Marketing, Operations, Legal, Customer Support and IT. The organization operates across 5 markets – Germany, United Kingdom, Romania, Austria, and Switzerland.

MYFLYRIGHT’s goal is to provide access to justice for all aviation passengers who experience irregularities in their flight transportation. Notably, 75% of all compensation requests submitted by passengers get rejected. Whereas, MYFLYRIGHT is able to successfully execute the applicable customer claims in more than 98% of cases at court.

Press contact

For interview requests, appointments and speaking inquiries, please contact:

Sopiko Dvalishvili

pr@myflyright.de
delayed

Flight delay

In case of a 3 hours flight delay at arrival

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cancelled

Flight cancellation

In case of a cancelled flight 14 days before departure

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boarding

Denied boarding

In case of overbooking / denied boarding

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lost

Delayed / Lost luggage

In case of arriving without the luggage

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gate-closed

Ticket refund

In case of a missed / not boarded flight

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