Chair Airlines – flight delay and flight cancellation
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The company is owned by Albex Aviation. The location of Chair Airlines' headquarters is Glattbrugg, Greater Zurich, Switzerland. The airline’s hub is at Zurich Airport. The company has 3 fleets, with flights to 14 destinations.
Chair Airlines check-in
You can check into Chair Airlines flights online, on your mobile device, or at the airport either by using a check-in machine or directly at the check-in desk.
In the event you are flying with pets, or if there are certain on-board services which you need, be sure to check in at the airline check-in counter in the airport of departure.
Find further information about Chair Airlines check-in options here.
Chair Airlines check-in online
Passengers can check in online from 23 hours and up to 2 hours prior to the scheduled departure, pick a seat and print out their boarding pass or get it on their mobile phone (first ensure mobile check-in is possible in the airport you are departing from). To process online check-in for your upcoming flight with Chair Airlines, please go here.
You may conveniently check in and download the mobile boarding pass to your mobile phone wherever you may be. Open from 23 hours and up to 2 hours ahead of the flight departure, you can check in, choose a seat, and get your mobile boarding pass, all on your mobile phone. Prior to travelling, remember to check whether mobile check-in is possible in the airport of departure.
If there are any difficulties with your mobile boarding pass, you may get a conventional paper boarding pass from a check-in machine (if available in the departure airport) or from the airline check-in counter in the airport. This is also applicable in the event you have any problems with your phone, or in case you delete your boarding pass by mistake.
These are the free-standing computer screens for use in airports for self-check-in. Not all airports have self-check-in machines, so make sure that your departure airport does ahead of travelling. The majority of check-in machines provide you with the option of check in with either your passport or your last name and booking reference, which you will find on your booking confirmation.
So as to keep flights punctual, check-in deadlines are vital. You must have checked in baggage and have your boarding pass – regardless of how you checked in – prior to the deadline.
To find out about Chair Airlines check-in deadlines, go here.
Baggage allowance for Chair Airlines flights
You can view further information about Chair Airlines' baggage policy here.
Chair Airlines' carry-on baggage allowance is dependent on the flight ticket's travel class.
Carry-on baggage is required to conform to airline regulations.
If it happens that your baggage does not conform to Chair Airlines' carry-on regulations, you have to check it in at the airline desk or, if possible, at a self-service bag drop kiosk. Be aware that this might result in additional fees.
Carry-on baggage dimensions – max. 55 x 40 x 20 cm
Economy Class – 1 item of carry-on baggage up to 6 kg
Further information relating to baggage allowance can be found here.
The free baggage allowance depends on the travel class and the fare of the flight ticket.
Checked-in baggage allowance in addition to carry-on baggage
Economy Class – 1 baggage item, up to 20 kg (25 kg for flights from/to Lebanon)
Respecting excess or special baggage items, some essential points must be considered.
You can find additional information regarding this and flat rates here.
Baggage considered to be excess
Economy Class – over 20 kg (maximum 32 kg)
Sports baggage regulations
When bringing sports baggage on your trip, the information here will be of use.
It is a good idea to reserve as early as possible for sports baggage, no later than 2 working days before departure, due to the fact that the space for such items is restricted.
You can find more information respecting size and also weight allowances and flat fees for sports baggage via this link.
Airline baggage problems
Baggage getting damaged or failing to arrive at the destination could be a consequence of a variety of factors. The baggage handling area having technical problems, poor weather conditions, or the baggage tag coming off, can all cause several troubles with your baggage.
To learn about claiming for damaged baggage, or delayed baggage tracing, go here.
Delayed / damaged baggage
When your baggage is delayed or damaged, this should be reported immediately to the Chair Airlines baggage tracing counter or the Chair Airlines service counter at the arrival airport. Be certain to maintain every flight document, above all your baggage claim tag and boarding pass.
Confirmation in writing is always a requirement, and also a claim reference number. You should save this till your baggage is delivered, or your claim is resolved.
You can also pursue a claim for baggage problems by enlisting MYFLYRIGHT's help, which you can find out more about here.
Chair Airlines travel classes
A travel class indicates the quality of accommodation onboard the airplane. The availability of classes the passenger can select from varies according to the airline. There is 1 travel class type offered by Chair Airlines – Economy.
This is the basic travel class provided. Economy Class in Chair Airlines is offered on any flights.
Seats – 30-inch seat pitch
On-board meal – snacks like butterbretzels are offered on short-haul flights and hot meals are served on long-haul flights
Chair Airlines Lounges
No lounge information available for this airline.
Flying with a baby or child on Chair Airlines
There has to be an individual seat reserved for children who are from the age of two (2).
Dependent on the country, certain regulations may be required to be abided by for minors who are coming into or leaving the country, whether they are travelling alone, or with an adult, no matter if that adult has parental authority or not.
Ensure you have all the travel documents you need before travelling to ensure entry and exit is permitted by the country.
To discover more about flying with children, go here.
Flying with pets on Chair Airlines
Travelling with pets with Chair Airlines is allowed. Requires registration no later than 48 hours prior to departure.
When the animal meets weight, size, country, in addition to other airline restrictions, you can fly with it with an extra charge as carry-on baggage or via the cargo hold area of the aircraft.
Go here for additional information about Chair Airlines' regulations regarding flying with pets.
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MYFLYRIGHT is a legal tech company, specialized in the support of airline passengers affected by flight delays, flight cancellations, denied boarding, delayed or lost luggage and the refund of unused airline tickets. MYFLYRIGHT was founded 2016 in Hamburg, Germany. The company operates out of 3 offices, its headquarter in Hamburg and its branches in Prague, Czech Republic and Zaporizhia, Ukraine. Currently, MYFLYRIGHT employs a team of around 25 people working in Marketing, Operations, Legal, Customer Support and IT. The organization operates across 5 markets – Germany, United Kingdom, Romania, Austria, and Switzerland.
MYFLYRIGHT’s goal is to provide access to justice for all aviation passengers who experience irregularities in their flight transportation. Notably, 75% of all compensation requests submitted by passengers get rejected. Whereas, MYFLYRIGHT is able to successfully execute the applicable customer claims in more than 98% of cases at court.
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In case of a 3 hours flight delay at arrival
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In case of overbooking / denied boarding
Delayed / Lost luggage
In case of arriving without the luggage
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