EL AL Israel Airlines – flights, check in, contact

EL AL check-in

It is possible to check in with EL AL in a range of ways - online, on your mobile device, or in the airport with a self-check-in machine or at the airline check-in desk.

If you are travelling with pets or demand specific on-board services, please check in at the airline check-in desk in the airport.

EL AL online check-in

Online check-in begins from 24 hours prior to time of departure and enables seat selection and either printing of your boarding pass or downloading it to a mobile device (check mobile check-in is possible at the airport you are departing from).

EL AL mobile check-in

You are able to simply check in and download the mobile boarding pass to your device wherever you are. Check-in, seat selection, and receiving your mobile boarding pass is all available from 24 hours prior to departure on your smartphone or tablet. Mobile check-in is not available in all airports, so it’s important to look this up when preparing for your flight.

In case you have a problem with your mobile boarding pass, you can visit the airline check-in counter or a check-in machine (where available) for a conventional paper one. This is additionally possible in the event your phone has troubles, or your boarding pass is deleted.

EL AL Airlines check-in machine

These are the free-standing computer screens available in airports for checking yourself in. It is important to make sure of the availability of check-in machines prior to getting to the airport of departure. You are able to check in for your flight with your passport or by typing your last name with your flight booking reference (this is on your booking confirmation), with most check-in machines.

EL AL Israel Airlines check-in deadlines

The purpose of check-in deadlines is to guarantee flights leave on time. Before the deadline you must have your boarding pass, regardless of how you checked in – in person, online, by using your mobile phone, or if you were automatically checked in – and baggage should also have been checked in.

EL AL baggage allowance

Your flight ticket travel class affects the carry-on baggage allowance when travelling with EL AL Israel Airlines. Carry-on baggage is required to meet the regulations of the airline. If your baggage does not meet EL AL’s carry-on regulations, you should check it in at the airline desk or, if available, at a self-service bag drop kiosk. Extra fees may be applied if this happens.

EL AL: Baggage which is delayed / damaged

It is necessary to report damaged or delayed baggage immediately, either to the EL AL Israel Airlines baggage tracing desk or the EL AL Israel Airlines service counter. Be certain to maintain each flight document, especially your baggage claim tag and boarding pass.

A reference number of your claim, as well as confirmation in writing, is always requisite. Make sure you have this until the baggage delivery, or your claim is resolved.

There is also the opportunity to pursue a claim for baggage issues employing MYFLYRIGHT, more information on this can be found here.

EL AL Israel Airlines travel classes

The travel class marks the calibre of service and accommodation on an aircraft. Different airlines provide passengers with differing kinds of travel classes. EL AL Israel Airlines offers 3 travel classes – Economy (Lite, Classic, Flex), Premium, and Business. Cabin classes are then also split into invisible booking classes, which have different services.

EL AL Airlines airport lounges

No lounge information available for this airline.

Travelling with children on EL AL Israel Airlines

Children who are aged two (2) and above require individual seats.

Country regulations vary for minors (children under a certain age), whether travelling alone or with an adult.

Check you have all the travel documents you need prior to travelling to ensure entry and exit is permitted by the country.

Travelling with pets on EL AL flights

Travelling with pets with EL AL Israel Airlines is allowed.

You can travel with pets with an added fee as extra carry-on baggage or for transportation via the cargo hold area – but this is subject to the weight and scale of the animal, and country and other airline regulations.

MYFLYRIGHT On-Time-Ranking for airports and airlines

The On-Time-Ranking is a dynamic ranking and evaluation system developed by MYFLYRIGHT.

In this ranking we are currently monitoring and analyzing 114 airports and 65 airlines. Airport and airlines were selected based on three main criteria:

Relevant to European travel

We have selected airports and airlines that have a significant contribution to the European travel. Therefore, all airports that have been selected are from the EU and airlines with significant traffic within or from/ to the European Union.

Data quality

We are focusing only on airports and airlines where we have enough data points to make adequate analyses and evaluations.

Traffic importance

We do not track the performance of micro airports with only a few flights per day. Instead, we only focus on airports and airlines with a moderate to high traffic.

If you would like to learn more about MYFLYRIGHT On-Time-Ranking for airports and airlines please click here.

About MYFLYRIGHT

MYFLYRIGHT is a legal tech company, specialized in the support of airline passengers affected by flight delays, flight cancellations, denied boarding, delayed or lost luggage and the refund of unused airline tickets. MYFLYRIGHT was founded 2016 in Hamburg, Germany. The company operates out of 3 offices, its headquarter in Hamburg and its branches in Prague, Czech Republic and Zaporizhia, Ukraine. Currently, MYFLYRIGHT employs a team of around 25 people working in Marketing, Operations, Legal, Customer Support and IT. The organization operates across 5 markets – Germany, United Kingdom, Romania, Austria, and Switzerland.

MYFLYRIGHT’s goal is to provide access to justice for all aviation passengers who experience irregularities in their flight transportation. Notably, 75% of all compensation requests submitted by passengers get rejected. Whereas, MYFLYRIGHT is able to successfully execute the applicable customer claims in more than 98% of cases at court.