Norwegian Air International

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Norwegian Air International is owned by Norwegian Air Shuttle. 66 fleets are owned by the airline and it flies to 149 destinations. Norwegian Air International has a frequent flyer programme, Norwegian Reward. Follow the instructions in the link to register for the programme. Norwegian Air International Service Centre contact details are here.

Address:

Oksenøyveien 3, 1366 Lysaker, Norway

www.norwegian.com/uk

Flight irregularity

Flight # From To Expected Arrival Actual Arrival

Norwegian Air check-in

You can check into Norwegian Air International flights online, on your mobile device, or at the airport either by using a check-in machine or directly at the check-in counter. Be sure to check in at the airline counter at the airport when flying with pets or in case you demand additional services onboard the plane.

Find additional details about Norwegian Air International check-in options here.

Norwegian Air online check-in

Online check-in starts from 24 hours ahead of departure and allows passengers to select a seat and print their boarding pass or receive it on their mobile phone (make sure of the availability of mobile check-in in the airport).

To process online check-in for your upcoming flight with Norwegian Air International, please go here.

Mobile check-in: Norwegian Air International

You can easily check in and download the mobile boarding pass to your device wherever you may be. Before your trip, remember to check that mobile check-in is available in the airport you are departing from.

In the event you have difficulty with your mobile boarding pass, you can visit the airline check-in counter or a check-in machine (where available) for a conventional paper one. If you are having problems with your phone, or have inadvertently deleted your boarding pass, the above additionally applies.

Norwegian Air check-in machines

These are the machines which enable you to check yourself in at the airport. Check if the departure airport has check-in machines before your trip. The majority of check-in machines provide you with the option of checking in with either your passport or your last name and booking reference, which you will find on your booking confirmation.

Norwegian Air check in time: Deadlines

To keep flights on time, check-in deadlines are a necessity. Be certain you have your boarding pass and have checked in any baggage ahead of the deadline, whether you checked in on your mobile device, at the check-in counter, or at a check-in machine.

To read about Norwegian Air International check-in deadlines, follow the link.

Norwegian Air baggage regulations

Further details about Norwegian Air International's baggage policy can be found here.

Norwegian Air carry-on baggage

The class of your flight ticket determines the number of carry-on baggage items you are permitted on a Norwegian Air International flight. Carry-on baggage is required to fall within the regulations of the airline.

In the event your baggage does not meet Norwegian Air International's carry-on regulations, you are required to check it in at the airline desk or, if possible, at a self-service bag drop kiosk. Extra charges could be required in this instance.

Further information on allowance for carry-on baggage is here.

Dimensions applied to carry-on baggage – max. 55 x 40 x 23 cm
Foldable garment bag dimensions – max. 25 x 33 x 20 cm

Economy Class – 1 item of carry-on baggage up to 10 kg (LowFare, LowFare+, Flex)
Business Class – 1 carry-on baggage item, each up to 10 kg (Premium)

Norwegian Air checked baggage

The cost and travel class of your ticket establish the amount of baggage you are permitted to check in free of charge.

Norwegian Air baggage rules for checked luggage

Economy Class – 1 baggage item, up to 20 kg (LowFare+)
Business Class – 2 baggage items, up to 20 kg each (Flex, Premium and PremiumFlex)

Norwegian Air baggage fees & rules: Excess luggage

A few things need to be kept in mind for excess and special baggage items.
For more information respecting this, and flat fees, go here.

Baggage considered to be excess

Economy Class – over 20 kg (maximum 32 kg), a maximum limit of 300 cm

Norwegian Air baggage policy: Sports equipment

If you are flying with sports baggage, get ready for your journey with all the information you need here. It is a good idea to make a reservation for your sports baggage before travelling because there is a limitation on the amount of space available for these items.

Follow the link for sports equipment rules on size and weight, in addition to flat fees.

Norwegian Air luggage problems

When baggage gets damaged, or fails to get to your destination, it can be a result of a number of variables. The baggage handling area experiencing technical difficulties, poor weather conditions, or the baggage tag coming off, can all result in a number of troubles with your baggage.

To learn about claiming for damaged baggage, or tracing delayed baggage, follow this link.

Norwegian Air delayed baggage / damaged baggage

It is necessary to report damaged or delayed baggage right away, either to the Norwegian Air International baggage tracing counter or the Norwegian Air International service counter. It is essential to keep hold of all flight documents, above all your boarding pass and baggage claim tag.

Your claim reference number, as well as confirmation in writing, is always necessary. Make sure you have this till baggage receipt or resolution of your claim.

Another method to claim for issues with baggage is to use the services of MYFLYRIGHT, more information can be found here.

Norwegian Air International travel classes

A travel class describes the calibre of accommodation on the aircraft. The range of classes the passenger can select from varies according to the airline. Norwegian Air International provides 2 travel classes – Economy (LowFare, LowFare+, and Flex fares) and Business (Premium and PremiumFlex fares). Invisible booking classes are also included in each individual cabin class.

You can discover more detailed information regarding Norwegian Air International travel classes here.

Norwegian Air Economy Class

This is the basic travel class provided. Passengers can fly Economy Class on all Norwegian Air International flights.

Seats – 30-31-inch seat pitch
On-board entertainment – videos, Live TV and WiFi
On-board meal – snacks and drinks can be purchased onboard

Norwegian Air Business Class

A class which allows passengers to travel in outstanding comfort. Business Class differs from other Economy due to seating quality, on-board food, beverages and extras, as well as the ground service provided. Passengers can fly Business Class with Norwegian Air international only on long-haul flights.

Norwegian Air Business Class: Long-haul

Passenger benefits

Priority check-in – check in at the priority check-in desks
Additional baggage – 2 items of carry-on baggage
Priority boarding – boarding the plane first
Seats – seats in the Premium cabin
On-board meal – premium onboard meals
On-board entertainment – Norwegian Air International inflight entertainment features videos, Live TV and WiFi

Norwegian Air lounges

No lounge information available for this airline.

Travelling with children on Norwegian Air flights

There must be a separate seat purchased for children who are aged two (2) and above.

Dependent on the country, certain regulations may need to be met for children under a certain age who are arriving in or leaving from the country, if they are travelling alone, or with an adult, regardless whether that adult is the child's parent or not.

Always check which documents are required before flying, to guarantee entry and exit is possible in a certain country.

For further information about travelling with Norwegian Air International with children, follow the link.

Travelling with pets on Norwegian Air planes

Travelling with pets with Norwegian Air International is allowed.

If the animal meets weight, scale, country, as well as other airline regulations, you may travel with it with an extra charge as carry-on baggage or inside the cargo hold of the aircraft.

You can read further detailed information regarding flying with pets on Norwegian Air International here.

MYFLYRIGHT On-Time-Ranking for airports and airlines

The On-Time-Ranking is a dynamic ranking and evaluation system developed by MYFLYRIGHT.

In this ranking we are currently monitoring and analyzing 114 airports and 65 airlines. Airport and airlines were selected based on three main criteria:

fly in Europe

Relevant to European travel

We have selected airports and airlines that have a significant contribution to the European travel. Therefore, all airports that have been selected are from the EU and airlines with significant traffic within or from/ to the European Union.

data search

Data quality

We are focusing only on airports and airlines where we have enough data points to make adequate analyses and evaluations.

Fly traffic

Traffic importance

We do not track the performance of micro airports with only a few flights per day. Instead, we only focus on airports and airlines with a moderate to high traffic.

If you would like to learn more about MYFLYRIGHT On-Time-Ranking for airports and airlines please click here.

About MYFLYRIGHT

MYFLYRIGHT is a legal tech company, specialized in the support of airline passengers affected by flight delays, flight cancellations, denied boarding, delayed or lost luggage and the refund of unused airline tickets. MYFLYRIGHT was founded 2016 in Hamburg, Germany. The company operates out of 3 offices, its headquarter in Hamburg and its branches in Prague, Czech Republic and Zaporizhia, Ukraine. Currently, MYFLYRIGHT employs a team of around 25 people working in Marketing, Operations, Legal, Customer Support and IT. The organization operates across 5 markets – Germany, United Kingdom, Romania, Austria, and Switzerland.

MYFLYRIGHT’s goal is to provide access to justice for all aviation passengers who experience irregularities in their flight transportation. Notably, 75% of all compensation requests submitted by passengers get rejected. Whereas, MYFLYRIGHT is able to successfully execute the applicable customer claims in more than 98% of cases at court.

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