Ryanair – cancel flight and get a refund

Ryanair check-in

Passengers can opt to check in with Ryanair online, by mobile phone or tablet, or using a self-check-in machine or right at the airline's check-in counter at the airport.

Passengers who need specific services onboard the plane, or who are flying with pets, must check in at the airline desk in the airport you are departing from.

Discover more about how to check in with Ryanair here.

Ryanair online check-in

Online check-in opens from 48 hours ahead of departure and enables seat selection and either printing of your boarding pass or downloading it to a mobile device (ensure mobile check-in is possible at the departure airport). Online check-in for Ryanair is possible here.

Ryanair check-in online with mobile

Mobile check-in allows you to check in for your flight and download the boarding pass in your own time. Available from 48 hours prior to take-off, you are able to check in, choose a seat, and receive your mobile boarding pass, all with your mobile device. You should check the possibility of mobile check-in in the departure airport.

If there are any problems with your mobile boarding pass, you can pick up a conventional paper boarding pass from a check-in machine (if available in the departure airport) or from the airline check-in desk at the airport. This is also possible if your phone has issues, or your boarding pass is deleted.

Ryanair flight check-in machines

These are the stand-alone computer screens for use in airports for checking yourself in. You should check the availability of check-in machines before getting to the airport of departure. With almost all check-in machines, you can check in using your passport, or by filling in your last name and the flight booking reference (found in your booking confirmation).

Ryanair check-in time: Deadlines

The purpose of check-in deadlines is to ensure flights depart according to schedule. Be certain you have your boarding pass and have checked in any baggage prior to the deadline, whether you checked in on your mobile device, at the check-in counter, or at a check-in machine.

Please follow the link for further detailed information relating to Ryanair check-in deadlines.

Ryanair baggage regulations

You can view more detailed information about Ryanair's baggage policy here.

Ryanair carry-on baggage

Ryanair's carry-on baggage allowance is determined by the flight ticket's travel class.

Carry-on baggage is required to conform to the regulations of the airline.

In the event that the carry-on baggage does not conform to regulations, it must be checked in at a Ryanair desk or a self-service bag drop kiosk, when possible. It is important to note that this may require an extra charge.

Dimensions of carry-on baggage – max. 55 x 40 x 20 cm (only with a Priority/Plus/Flexi ticket)
Dimensions of foldable garment bags – max. 40 x 20 x 25 cm

Economy Class – 1 item of carry-on baggage up to 10 kg (only with a Priority/Plus/Flexi ticket)

Additional details regarding baggage allowance can be viewed here.

Ryanair checked baggage

Free baggage allowance is related to your ticket fare and travel class.

Ryanair checked baggage allowance

Economy Class – 1 to 3 checked-in items can be purchased, each up to 20 kg

Ryanair excess baggage

There are several things to keep in mind for excess and special baggage.

For additional information regarding this, in addition to flat fees, go here.

Ryanair baggage allowance: Sports equipment

When you are flying with sports baggage, plan for your trip with all the information you need here.
It is advisable to reserve for sports equipment in advance , as the aircraft usually has limited allocated space for such items.

Follow the link for sports equipment rules regarding size and weight, and flat fees.

Ryanair luggage problems

Damaged baggage, or baggage failing to arrive at the destination, can be because of several issues. Difficulties with your baggage may be because of technical difficulties in the baggage handling area, unfavourable weather conditions, or the baggage tag becoming separated from your luggage.

To find out about claiming for damaged baggage, or finding baggage, click here.

Ryanair baggage claim

Damaged or delayed baggage must be declared straight away at the Ryanair baggage tracing desk or the airline's service counter. It is essential to keep hold of all flight documents, especially your boarding pass and baggage claim tag.

Written confirmation is always essential, as well as a reference number of your claim. It is necessary to maintain this until baggage receipt, or your claim is resolved.

An alternative way to pursue a claim for difficulties with baggage is to make the claim employing the help of MYFLYRIGHT, more information can be found here.

Ryanair ticket travel classes

The quality of accommodation onboard is set out by the travel class. The range of classes the passenger can choose from varies depending on the airline. Ryanair provides 1 travel class – Economy.

Ryanair Economy Class

This travel class is the only one provided by the airline. Passengers can fly Economy Class on all Ryanair flights.

On-board entertainment – not provided

On-board meal – snacks can be purchased on board or hot meals can be pre-ordered no later than 48 hours before departure

Ryanair airport lounges

No lounge information available for this airline.

Travelling with children on Ryanair flights

There needs to be an individual seat purchased for children who are from the age of two (2).

Dependent on the country, certain regulations may have to be followed for minors (children under a certain age) who are arriving in or leaving from the country, if they are travelling alone, or with an adult, no matter if that adult is the child's parent or not.

Before travelling, check you have all requisite documents, to make sure you are not denied entry or exit by the country.

Children’s menu – can be pre-ordered no later than 48 hours before departure.

Additional detailed information regarding flying with children with Ryanair can be found by the link.

Ryanair pet policy

Travelling with pets with Ryanair is not allowed.

MYFLYRIGHT On-Time-Ranking for airports and airlines

The On-Time-Ranking is a dynamic ranking and evaluation system developed by MYFLYRIGHT.

In this ranking we are currently monitoring and analyzing 114 airports and 65 airlines. Airport and airlines were selected based on three main criteria:

Relevant to European travel

We have selected airports and airlines that have a significant contribution to the European travel. Therefore, all airports that have been selected are from the EU and airlines with significant traffic within or from/ to the European Union.

Data quality

We are focusing only on airports and airlines where we have enough data points to make adequate analyses and evaluations.

Traffic importance

We do not track the performance of micro airports with only a few flights per day. Instead, we only focus on airports and airlines with a moderate to high traffic.

If you would like to learn more about MYFLYRIGHT On-Time-Ranking for airports and airlines please click here.

About MYFLYRIGHT

MYFLYRIGHT is a legal tech company, specialized in the support of airline passengers affected by flight delays, flight cancellations, denied boarding, delayed or lost luggage and the refund of unused airline tickets. MYFLYRIGHT was founded 2016 in Hamburg, Germany. The company operates out of 3 offices, its headquarter in Hamburg and its branches in Prague, Czech Republic and Zaporizhia, Ukraine. Currently, MYFLYRIGHT employs a team of around 25 people working in Marketing, Operations, Legal, Customer Support and IT. The organization operates across 5 markets – Germany, United Kingdom, Romania, Austria, and Switzerland.

MYFLYRIGHT’s goal is to provide access to justice for all aviation passengers who experience irregularities in their flight transportation. Notably, 75% of all compensation requests submitted by passengers get rejected. Whereas, MYFLYRIGHT is able to successfully execute the applicable customer claims in more than 98% of cases at court.