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Compania Națională de Transporturi Aeriene Române TAROM S.A., whose IATA code is RO, is the third-largest Romanian airline company. It is a member of SkyTeam. Henri Coandă International Airport is the location of the airline's hub. The airline has 25 fleets and has flights to 52 destinations.

Address:

Calea Bucureștilor 224F, Otopeni 075100, Romania

www.tarom.ro/en

Flight irregularity

Flight # From To Expected Arrival Actual Arrival

TAROM S.A. has a frequent flyer programme, Flying Blue. In order to enrol in the programme, click on the link for guidelines. Here are the contact details for TAROM Service Centre.

TAROM check-in

TAROM's check-in choices enable you to check in online, with your mobile phone, at a check-in machine or at the airline check-in desk at the airport.

If you demand particular on-board services or are flying with pets, be sure to check in right at the check-in desk in the airport of departure.

TAROM online check-in

Online check-in is available 24 hours ahead of the departure time and makes it possible for you to pick your seat and either print your boarding pass or get it in mobile version (take into account that not all airports have mobile check-in as an option).

Online check-in for TAROM is provided here.

TAROM mobile check-in

Checking-in and downloading the boarding pass to your device is straightforward, fast, and allows you to get ready for your flight no matter where you are. From 24 hours prior to departure, you can check in, reserve your seat, and get your boarding pass using your mobile device. Make sure mobile check-in is available in the departure airport.

A paper boarding pass can be collected at a check-in machine (if located in the departure airport) or at the airline check-in desk, in the event something goes wrong with your mobile boarding pass. This is additionally possible in case your phone has issues, or your boarding pass is deleted.

TAROM airline check-in machines

These machines enable you to check yourself in at the airport. Ensure check-in machines are accessible in the airport you are departing from ahead of your journey. You can normally check in at the machine either with your passport, or by filling in your last name and booking reference, which is in your booking confirmation.

Deadlines to check-in: TAROM

Check-in deadlines are established so that flights leave on time. Verify you have your boarding pass and have checked in any baggage prior to the deadline, whether you checked in on your mobile device, at the check-in desk, or at a check-in machine.

TAROM airline baggage allowance

Additional detailed information about TAROM's baggage policy can be found here.

TAROM carry-on baggage

TAROM's carry-on baggage allowance is dependent on the flight ticket's travel class.
Carry-on baggage is required to conform to airline regulations.

If it happens that the carry-on baggage does not conform to regulations, it should be checked in at a TAROM desk or a self-service bag drop kiosk, if available. You might be required to pay additional fees for this.

More information about baggage allowance can be read about here.

Dimensions applied to carry-on baggage – max. 55 x 40 x 20 cm

Economy & Business Class – 1 carry-on baggage item up to 10 kg

TAROM checked baggage

The ticket fare and travel class establish your free baggage allowance.

Checked baggage dimensions – max. 158 cm (width + height + depth)

TAROM baggage policy for checked bags

Economy class – 1 item of baggage up to 23 kg
Business Class – 3 items of baggage, each up to 30 kg

TAROM baggage fees & rules: Excess luggage

Respecting excess or special baggage items, some essential points need to be noted.
You can find more detailed information on this and flat rates here.

Baggage considered to be excess

Economy Class – over 23 kg (maximum 30 kg) and/or above 158 cm (width + height + depth)
Business Class – above 158 cm (width + height + depth)

TAROM baggage policy: Sports equipment

When taking sports equipment on your trip, the information here will be of use.
It is recommended to reserve for sports equipment ahead of time, as the aircraft usually has limited allocated space for such items.

Follow the link for sports baggage rules regarding size and weight, as well as flat rates.

TAROM luggage problems

When baggage gets damaged, or fails to get to your destination, it could be a consequence of several reasons. Technical issues in the baggage handling area, poor weather conditions, or the baggage tag detaching, can all lead to concerns with your baggage.

To find out how and where to claim compensation for damaged baggage, or to get more information about how to trace delayed baggage, go here.

Delayed / damaged baggage on TAROM flights

It is necessary to report damaged or delayed baggage straight away, either to the TAROM baggage tracing desk or the TAROM service desk. Maintain all documents relevant to your flight, specifically your boarding pass and baggage claim tag.

You must always provide your claim reference number and confirmation in writing. You must maintain this until the baggage delivery, or your claim is resolved.

A different option to claim for problems with baggage is to process the claim employing the services of MYFLYRIGHT, more information can be found here.

TAROM air travel classes

The level of accommodation on a plane is determined by the travel class of the flight ticket. The quantity of classes available differs by airline. Passengers can pick from TAROM's 2 travel classes – Economy and Business. Each cabin class is then split into invisible booking classes. You can read more detailed information with respect to TAROM travel classes here.

TAROM Economy Class

This is the basic travel class of plane accommodation. TAROM has Economy Class on all flights.

On-board entertainment – AirFi entertainment platform can be used from mobile devices
On-board meal – a meal of choice and drinks

TAROM Business Class

A class which offers passengers added comfort. The calibre of seating, food and beverages, service while on the ground, as well as on-board perks, distinguish Business Class from Economy Class.

TAROM Business Class: Short & medium-haul routes

Passenger benefits

Priority check-in – check in at separate check-in desks
Additional baggage – 3 items of carry-on baggage
Lounges – access to TAROM Business lounge
Priority boarding – boarding the plane first
Seats – blocked middle seat
On-board meal – a full meal as well as drinks of choice

TAROM Business Class: Long-haul routes

Passenger benefits

Priority check-in – check in at the priority check-in desks
Additional baggage – 3 items of carry-on baggage
Lounges – access to TAROM Business lounge
Priority boarding – boarding the plane first
Seats – blocked middle seat
On-board meal – a full meal as well as drinks of choice
On-board entertainment – passengers are able to select from AirFi entertainment platform which can be used from mobile devices with TAROM's inflight entertainment

Follow the link for further information with regards to flying long-haul routes with TAROM Business Class.

TAROM airline lounge access

No lounge information available for this airline.

Travelling with children on TAROM flights

Children who are from the age of two (2) are required to have individual seats.

Country rules vary for minors (under-age children), either travelling alone or with an adult.

Always look up which travel documents are needed for your journey before flying, to ensure entering and exiting is not refused in a certain country.

Additional details about flying with children with TAROM can be found by the link.

TAROM airlines pet policy

Travelling with pets with TAROM is allowed.

You can travel with pets, with an additional charge as extra carry-on baggage or for transportation within the cargo hold – yet this is contingent on the weight and scale of the animal, plus country and other airline regulations.

You can read additional detailed information regarding flying with pets with TAROM here.

MYFLYRIGHT On-Time-Ranking for airports and airlines

The On-Time-Ranking is a dynamic ranking and evaluation system developed by MYFLYRIGHT.

In this ranking we are currently monitoring and analyzing 114 airports and 65 airlines. Airport and airlines were selected based on three main criteria:

fly in Europe

Relevant to European travel

We have selected airports and airlines that have a significant contribution to the European travel. Therefore, all airports that have been selected are from the EU and airlines with significant traffic within or from/ to the European Union.

data search

Data quality

We are focusing only on airports and airlines where we have enough data points to make adequate analyses and evaluations.

Fly traffic

Traffic importance

We do not track the performance of micro airports with only a few flights per day. Instead, we only focus on airports and airlines with a moderate to high traffic.

If you would like to learn more about MYFLYRIGHT On-Time-Ranking for airports and airlines please click here.

About MYFLYRIGHT

MYFLYRIGHT is a legal tech company, specialized in the support of airline passengers affected by flight delays, flight cancellations, denied boarding, delayed or lost luggage and the refund of unused airline tickets. MYFLYRIGHT was founded 2016 in Hamburg, Germany. The company operates out of 3 offices, its headquarter in Hamburg and its branches in Prague, Czech Republic and Zaporizhia, Ukraine. Currently, MYFLYRIGHT employs a team of around 25 people working in Marketing, Operations, Legal, Customer Support and IT. The organization operates across 5 markets – Germany, United Kingdom, Romania, Austria, and Switzerland.

MYFLYRIGHT’s goal is to provide access to justice for all aviation passengers who experience irregularities in their flight transportation. Notably, 75% of all compensation requests submitted by passengers get rejected. Whereas, MYFLYRIGHT is able to successfully execute the applicable customer claims in more than 98% of cases at court.

Press contact

For interview requests, appointments and speaking inquiries, please contact:

Sopiko Dvalishvili

pr@myflyright.de
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