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Widerøes Flyveselskap AS (IATA code: WF) is the largest Norwegian airline. Oslo Airport is the location of the airline's hub. Bergen Airport is the site of the airline's secondary hub. The company has 42 fleets and flies to 47 destinations.

Address:

Widerøes Flyveselskap AS Fornebuveien 11, Lysaker, Norway

www.wideroe.no/en/home

Flight irregularity

Flight # From To Expected Arrival Actual Arrival

Widerøe's frequent flyer programme is EuroBonus. Follow the instructions in the link in order to sign up for the programme. Widerøe Service Centre contact details can be found here.

Widerøe flight check-in options

Widerøe's check-in choices enable you to check in online, using your mobile device, at a check-in machine or at the airline check-in desk at the airport.

In the event that you demand certain services onboard the plane or are flying with pets, make sure to check in at the check-in desk in the airport of departure.

Widerøe online check-in

Online check-in starts 48 hours prior to scheduled flight departure and makes it possible for you to select your seat and either print out your boarding pass or get it in mobile version (note that not all airports have mobile check-in as a possibility). Online check-in for Widerøe is available here.

Widerøe mobile check-in

Checking in and downloading the boarding pass to your mobile device is simple, efficient, and makes it possible for you to get ready for your flight irrespective of where you happen to be. Mobile check-in is not available in all airports, so it is important to check this when preparing for your journey.

In case you have problems with your mobile boarding pass, you can visit the airline check-in counter or a check-in machine (if available) for a conventional paper one. In the event you are experiencing troubles with your phone, or have accidentally deleted your boarding pass, the above is further applicable.

Widerøe self-check-in machines

These are the screens you may use to check in at the airport. Check if the airport you are departing from has check-in machines before your flight. The majority of check-in machines provide you with the option of checking in with either your passport or your last name and booking reference, which you will find on your booking confirmation.

Widerøe check-in deadlines

To keep flights on time, check-in deadlines are essential. Be sure you have your boarding pass and have checked in any baggage before the deadline, whether you checked in on your mobile device, at the check-in desk, or at a check-in machine.

Widerøe baggage allowance & regulations

Find more detailed information regarding Widerøe's baggage policy here.

Wideroe carry-on baggage

The class of your flight ticket influences the number of carry-on baggage items you are permitted on a Widerøe flight. Carry-on baggage has to conform to airline regulations.

If it happens that the carry-on baggage does not comply with regulations, it should be checked in at a Widerøe desk or a self-service bag drop kiosk, where available. You could need to pay extra fees for this.

You can discover further detailed information regarding carry-on baggage regulations here.

Carry-on baggage dimensions – max. 55 x 40 x 20 cm

Economy Class – limited to 1 item of carry-on baggage up to 8 kg
Business Class – limited to 1 item of carry-on baggage, up to 8 kg each

Wideroe baggage rules for checked-in luggage

The free baggage allowance is determined by the travel class and the fare of the flight ticket.

Dimension regulations for checked-in baggage – max. 158 cm (width + height + depth)

Wideroe checked-in baggage allowance

Economy Class – 1 baggage item, up to 23 kg (Economy)
Business Class – 2 items of baggage, each up to 23 kg (Flex and Full Flex fares)

Wideroe Oversized luggage rules

Several points should be considered for excess and special baggage items.

Baggage considered to be excess

Economy Class – over 23 kg (max. 32 kg) and/or above 158 cm (width + height + depth)
Business Class – above 158 cm (width + height + depth)

Wideroe baggage allowance: Sports equipment

It is a good idea to make a reservation for your sports equipment before travelling because there is a limitation on the amount of space available for these items.

You will find more information about size in addition to weight allowances and flat fees for sports baggage via this link.

Wideroe luggage problems

When baggage gets damaged, or fails to arrive at your destination, it could be due to a number of causes. A lost baggage tag, unfavourable weather conditions, or technical difficulties in the baggage handling area can lead to baggage issues.

To learn about compensation claims for baggage, or tracking delayed baggage, click here.

Delayed / damaged baggage on Wideroe flights

Damaged or delayed baggage needs to be declared promptly at the Widerøe baggage tracing counter or the airline's service desk. It is vital to keep hold of all flight documents, in particular your boarding pass and baggage claim tag.

Written confirmation is always a necessity, as well as a reference number of your claim. Until the baggage delivery or resolution of your claim, it is vital to maintain these documents.

Another method to enforce a claim for difficulties with baggage is to pursue your case with the services of MYFLYRIGHT, more details of which can be found here.

Wideroe travel classes

A travel class determines the quality of accommodation on the airplane. Different airlines offer passengers differing types of travel classes. Widerøe has 2 travel classes – Economy (Economy and Economy Light) and Business (Flex and Full Flex fares). Every cabin class is additionally split into invisible booking classes. To find more concerning Widerøe travel classes follow the link.

Wideroe Economy Class

This is the most affordable travel class of plane accommodation. Economy Class in Widerøe is provided for any flight.

On-board entertainment – not provided
On-board meal – snacks and drinks can be purchased onboard

Wideroe Business Class

A class that gives passengers added comfort. Business Class differs from other classes due to seating quality, on-board food, beverages and extras, as well as the ground service provided.

Widerøe Business Class on short & mid-haul routes

Passenger benefits

Priority check-in – priority check-in for passengers travelling with Flex and Full Flex
Additional baggage – 2 items of carry-on baggage
Lounges – access to lounges is included in the ticket price
Priority boarding – boarding the plane first

Widerøe Business Class on long-haul routes

Passenger benefits

Priority check-in – priority check-in for passengers travelling with Flex and Full Flex
Additional baggage – 2 items of carry-on baggage
Lounges – access to lounges is included in the ticket price
Priority boarding – boarding the plane first

Widerøe lounge access

With Flex or Full Flex, passengers have lounge access where available. More information can be found here.

Travelling with children on Wideroe flights

Children aged two (2) and above must have an individual seat reserved.

Country regulations vary for minors (children under a certain age), when travelling alone or with an adult. Before the flight, check you have all necessary travel documents, in order to ensure you won't be refused entry or exit by the country.

For additional information regarding flying with Widerøe with children, go here.

Travelling with pets with Wideroe airlines

Travelling with pets with Widerøe is allowed. Requires booking no later than 72 hours before departure.

You can travel with pets, with an extra charge as extra carry-on baggage or for transportation in the cargo hold area – however, this is subject to the weight and size of the animal, in addition to country and other airline restrictions.

Follow the link for more details regarding Widerøe's regulations on travelling with pets.

MYFLYRIGHT On-Time-Ranking for airports and airlines

The On-Time-Ranking is a dynamic ranking and evaluation system developed by MYFLYRIGHT.

In this ranking we are currently monitoring and analyzing 114 airports and 65 airlines. Airport and airlines were selected based on three main criteria:

fly in Europe

Relevant to European travel

We have selected airports and airlines that have a significant contribution to the European travel. Therefore, all airports that have been selected are from the EU and airlines with significant traffic within or from/ to the European Union.

data search

Data quality

We are focusing only on airports and airlines where we have enough data points to make adequate analyses and evaluations.

Fly traffic

Traffic importance

We do not track the performance of micro airports with only a few flights per day. Instead, we only focus on airports and airlines with a moderate to high traffic.

If you would like to learn more about MYFLYRIGHT On-Time-Ranking for airports and airlines please click here.

About MYFLYRIGHT

MYFLYRIGHT is a legal tech company, specialized in the support of airline passengers affected by flight delays, flight cancellations, denied boarding, delayed or lost luggage and the refund of unused airline tickets. MYFLYRIGHT was founded 2016 in Hamburg, Germany. The company operates out of 3 offices, its headquarter in Hamburg and its branches in Prague, Czech Republic and Zaporizhia, Ukraine. Currently, MYFLYRIGHT employs a team of around 25 people working in Marketing, Operations, Legal, Customer Support and IT. The organization operates across 5 markets – Germany, United Kingdom, Romania, Austria, and Switzerland.

MYFLYRIGHT’s goal is to provide access to justice for all aviation passengers who experience irregularities in their flight transportation. Notably, 75% of all compensation requests submitted by passengers get rejected. Whereas, MYFLYRIGHT is able to successfully execute the applicable customer claims in more than 98% of cases at court.

Press contact

For interview requests, appointments and speaking inquiries, please contact:

Sopiko Dvalishvili

pr@myflyright.de
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