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London Heathrow Airport

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Get up to 600 €* in compensation for your flight delay

Get up to 600 €* in compensation for your denied boarding

Get up to 1 500 €* in compensation for your delayed or lost luggage

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London Heathrow Airport – flight delay

89/115

ON-TIME AIRPORT RANKING

35716 flights tracked

144 flights delayed by >3 hours

580 flights cancelled

London Heathrow Airport is an international airport of the largest city in and the capital of England. It's located approximately 24 km west of downtown. London Heathrow Airport had a passenger flow of more than 80.8 million travellers in 2019. It is the hub for British Airways and the base for Virgin Atlantic.

Address:

Longford TW6, United Kingdom

www.heathrow.com

Arrivals (flight irregularity)

Flight # Airline From Expected Arrival Actual Arrival

BA174 British Airways

John F. Kennedy International Airport

EXPECTED 20.01.2025 06:45:00

ACTUAL Cancelled

Cancelled

VS22 Virgin Atlantic Airways

Washington Dulles International Airport

EXPECTED 20.01.2025 06:55:00

ACTUAL Cancelled

Cancelled

BA112 British Airways

John F. Kennedy International Airport

EXPECTED 20.01.2025 06:30:00

ACTUAL 20.01.2025 11:37:00

Delayed

Departures (flight irregularity)

Flight # Airline To Expected Arrival Actual Arrival

UA935 United Airlines

Los Angeles International Airport

EXPECTED 19.01.2025 18:40:00

ACTUAL Cancelled

Cancelled

BA239 British Airways

Gen. Edward Lawrence Logan International Airport

EXPECTED 19.01.2025 21:55:00

ACTUAL Cancelled

Cancelled

VS21 Virgin Atlantic Airways

Washington Dulles International Airport

EXPECTED 19.01.2025 16:05:00

ACTUAL Cancelled

Cancelled

Minimum Connection Time in LHR Airport

A key factor to know when a route has a connecting flight is the Minimum Connection Time (MCT) in the airport. It is recommended to always check this before booking tickets. When claiming for compensation for a missed connection, a passenger should know the MCT. Below you can see the MCT in London Heathrow Airport for connecting flights.

Between domestic flights: 40 min.
Between domestic and international flights: 75 min.
Between international flights: 90 min.

LHR Airport terminals

Airport terminals are the areas or separate buildings which allow air travellers to transfer between ground transport and the facilities for boarding and disembarking from an aircraft. It is important to check from which terminal you are departing from or transferring through because passengers may need some more time to get to the correct one, especially in larger airports. There are 4 terminals in London Heathrow Airport.

Terminal 2 (Queen's Terminal) – mainly serves flights to European destinations

Terminal 3 – mainly serves long-haul flights

Terminal 4 – long-haul and European destinations

Terminal 5 – used only by British Airways and Iberia

How to get to / from London Heathrow Airport

When it is the very first time travelling to a destination, it might be challenging to know the most convenient way to get to the city centre. Public transport is not always accessible right at the airport and taxis may be expensive. Our recommendation is to check all transport alternatives prior to the flight to make sure you choose the most suitable for your trip.

Heathrow Airport train

Heathrow Express
Direction: Paddington Station, London
Travel time (approx.): 15 min. from Terminals 2 & 3 and 21 min. from Terminal 5

Heathrow Airport underground

London Underground
Direction: King’s Cross St. Pancras Underground Station
Travel time (approx.): 60 min.
Ticket price: adult single ticket starts from

Heathrow Airport taxi

Pick up point: outside the Terminals
Travel time (approx.): 45 min. to the city centre
Approximate price: 80 EUR

Where to have a rest in London Heathrow Airport

You might experience a lengthy wait between flights, for example if you have a flight delay or your next flight departs the following day. When this happens, it is essential for travellers to note where they can unwind and pass their time between flights.

Heathrow Airport lounges

Airport lounges provide passengers with the benefit of waiting for their flight in a comfortable environment and offer services such as food and drinks, WIFI, areas to relax in and showers.

Plaza Premium
Location: available in all terminals
Club Aspire
Location: Terminal 3, after security, near Gate 9

Heathrow Airport hotels

Sometimes when the lounges are not comfortable enough for sleep, or your flight departs the next day, you may find it necessary to stay overnight in a hotel nearby. A number of airports have hotels onsite, while in others you might need to leave the airport vicinity to reach the nearest one. We have selected the best possibilities for you in case you opt to stay in a hotel between flights.

DeluxeStay at Heathrow
Price: from 112 EUR per night
Address: Flat 40, 4 Mondial Way, Harlington, Harmondsworth, Hayes UB3 5AR, United Kingdom
Contact: +44 745 500 9425
Premier Inn London Heathrow Airport (Bath Road)
Price: from 52 EUR per night
Address: 15 Bath Rd, London, Hounslow TW6 2AB, the United Kingdom
Contact: +44 871 527 8508

Restaurants in Heathrow Airport

Feeling hungry or thirsty while travelling is the last thing you want. We have several choices for your needs, whether you're looking for an early breakfast, a sit-down dinner during an extensive layover, or a quick bite to take on board with you.

Ca’puccino
Description: coffee shop
Location: Terminal 2
Caffé NERO
Description: pastries, sandwiches, coffee, snacks
Location: in all terminals
Leon
Description: French fast food
Location: Terminal 2

Heathrow Airport shops

The airport shops are the perfect place to get that last-minute souvenir, or just to spend some time before flying. To find the top shops for your needs, check out the guide below.

Boots
Description: health & beauty products
Location: several stores in all terminals
WHSmith
Description: newspapers, magazines, books, drinks, snacks, and sweets
Location: several stores in all terminals

Car hire: Heathrow Airport

Sometimes driving is the best way to see a destination, or perhaps you need a car for your trip. This list of car hire companies will enable you to pick the most suitable option for your journey.

Hertz
Location: Airport area
Opening hours: 24 hrs., daily
Contact: +44 843 309 3009
Europcar
Location: Airport area
Opening hours: 24 hrs., daily
Contact: +44 371 384 3410
Avis
Location: Airport area
Opening hours: 07:00 AM - 10:00 PM, daily
Contact: +44 344 544 6000

Other services in Heathrow Airport you might need

Here are some other useful amenities in the airport that you may want to visit while in the airport.

MYFLYRIGHT On-Time-Ranking for airports and airlines

The On-Time-Ranking is a dynamic ranking and evaluation system developed by MYFLYRIGHT.

In this ranking we are currently monitoring and analyzing 114 airports and 65 airlines. Airport and airlines were selected based on three main criteria:

Relevant to European travel

We have selected airports and airlines that have a significant contribution to the European travel. Therefore, all airports that have been selected are from the EU and airlines with significant traffic within or from/ to the European Union.

Data quality

We are focusing only on airports and airlines where we have enough data points to make adequate analyses and evaluations.

Traffic importance

We do not track the performance of micro airports with only a few flights per day. Instead, we only focus on airports and airlines with a moderate to high traffic.

If you would like to learn more about MYFLYRIGHT On-Time-Ranking for airports and airlines please click here.

About MYFLYRIGHT

MYFLYRIGHT is a legal tech company, specialized in the support of airline passengers affected by flight delays, flight cancellations, denied boarding, delayed or lost luggage and the refund of unused airline tickets. MYFLYRIGHT was founded 2016 in Hamburg, Germany. The company operates out of 3 offices, its headquarter in Hamburg and its branches in Prague, Czech Republic and Zaporizhia, Ukraine. Currently, MYFLYRIGHT employs a team of around 25 people working in Marketing, Operations, Legal, Customer Support and IT. The organization operates across 5 markets – Germany, United Kingdom, Romania, Austria, and Switzerland.

MYFLYRIGHT’s goal is to provide access to justice for all aviation passengers who experience irregularities in their flight transportation. Notably, 75% of all compensation requests submitted by passengers get rejected. Whereas, MYFLYRIGHT is able to successfully execute the applicable customer claims in more than 98% of cases at court.