Austrian Airlines' strategic partnership with Boeing
Preparing for growth: Austrian Airlines is poised for a significant expansion with the imminent arrival of their first Boeing 787-9 Dreamliner in 2024. The airline has set ambitious plans to incorporate nine additional 787-9 aircraft into its fleet over the next five years, signaling a strategic move towards modernization and efficiency in their operations.
Investing in digital solutions
To ensure seamless integration and optimal performance of their new Dreamliner fleet, Austrian Airlines has embarked on a collaborative journey with Boeing services teams. The airline recently finalized agreements for Boeing digital solutions tailored to support their 787-9 fleet maintenance operations. These include cutting-edge technologies such as Airplane Health Management (AHM) and Maintenance Performance Toolbox.
Enhancing maintenance capabilities
Boeing's Airplane Health Management (AHM) system is designed to provide real-time prognostics and diagnostics capabilities, drawing from extensive operator experience data and Boeing's domain knowledge. By offering insights into in-flight faults and maintenance needs, AHM empowers ground-based staff to make informed decisions promptly, thereby minimizing potential delays and reducing maintenance costs.
Streamlining maintenance processes
The Maintenance Performance Toolbox, another vital component of Boeing's digital solutions suite, equips airline maintenance teams with the tools to streamline maintenance processes and improve turnaround times. By providing rapid access to technical documentation and simplifying the management of maintenance documents and task card revisions, the Toolbox enhances operational efficiency and ensures smoother workflow integration.
Comprehensive support services
In addition to digital solutions, Austrian Airlines has also secured agreements with Boeing for materials and tooling equipment necessary for their 787-9 fleet operations. This comprehensive support package includes tooling and ground support equipment, tester battery discharges, engine change kits, and customized parts packages. Boeing's extensive portfolio ensures that Austrian Airlines receives top-notch OEM parts, integrated material management, and tailored supply chain solutions to meet their specific requirements.
Fostering collaboration and innovation
The partnership between Austrian Airlines and Boeing exemplifies a commitment to collaboration and innovation in the aviation industry. By leveraging Boeing's expertise and global network, Austrian Airlines is well-positioned to navigate the complexities of fleet expansion and achieve sustained growth in the competitive market landscape.
As Austrian Airlines prepares to embark on a new era of aircraft operations with their Dreamliner fleet, the strategic collaboration with Boeing lays a solid foundation for success. By embracing digital solutions, streamlining maintenance processes, and securing comprehensive support services, the airline is poised to enhance operational efficiency, elevate customer experience, and drive sustainable growth in the years to come.
In conclusion, Austrian Airlines' proactive approach to fleet expansion and maintenance optimization underscores their commitment to excellence and innovation in the aviation industry. With Boeing's support and cutting-edge solutions, the airline is well-equipped to overcome challenges, capitalize on opportunities, and deliver unparalleled service to passengers worldwide.
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About MYFLYRIGHT
MYFLYRIGHT is a legal tech company, specialized in the support of airline passengers affected by flight delays, flight cancellations, denied boarding, delayed or lost luggage and the refund of unused airline tickets. MYFLYRIGHT was founded 2016 in Hamburg, Germany. The company operates out of 3 offices, its headquarter in Hamburg and its branches in Prague, Czech Republic and Zaporizhia, Ukraine. Currently, MYFLYRIGHT employs a team of around 25 people working in Marketing, Operations, Legal, Customer Support and IT. The organization operates across 5 markets – Germany, United Kingdom, Romania, Austria, and Switzerland.
MYFLYRIGHT’s goal is to provide access to justice for all aviation passengers who experience irregularities in their flight transportation. Notably, 75% of all compensation requests submitted by passengers get rejected. Whereas, MYFLYRIGHT is able to successfully execute the applicable customer claims in more than 98% of cases at court.
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In case of a 3 hours flight delay at arrival
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In case of a cancelled flight 14 days before departure
Denied boarding
In case of overbooking / denied boarding
Delayed / Lost luggage
In case of arriving without the luggage
Ticket refund
In case of a missed / not boarded flight