Qatar Airways – refund and cancellation policy

Select problem

Get up to 600 €* in compensation and your ticket refunded

Get an individual refund offer for your unused flight ticket

Get up to 600 €* in compensation for your flight delay

Get up to 600 €* in compensation for your denied boarding

Get up to 1 500 €* in compensation for your delayed or lost luggage

Get a refund offer for your cancelled package tour

coming soon

Available soon

i
i

Qatar Airways – flight delay and flight cancellation

18/65

ON-TIME AIRLINE RANKING

14919 flights tracked

80 flights delayed by >3 hours

15 flights cancelled

Qatar Airways belongs to Government of Qatar. It is a part of Oneworld. The hub of the airline can be found at Hamad International Airport and Qatar Airways Cargo and Qatar Executive are Qatar Airways' subsidiary airlines. The company owns 244 fleets, with flights to 172 destinations.

Address:

Qatar Airways Tower, PO Box 22550, Doha, Qatar

www.qatarairways.com/en/homepage.html

Flight irregularity

Flight # From To Expected Arrival Actual Arrival
QR8425 Hong Kong International Airport
Landing Doha International Airport
EXPECTED 27.09.2023 17:00:00
ACTUAL 28.09.2023
Delayed
QR8405 Hong Kong International Airport
Landing Doha International Airport
EXPECTED 26.09.2023 14:45:00
ACTUAL 28.09.2023
Delayed
QR705 Doha International Airport
Landing John F. Kennedy International Airport
EXPECTED 26.09.2023 22:30:00
ACTUAL 28.09.2023
Delayed
QR8605 Chhatrapati Shivaji International Airport
Landing Doha International Airport
EXPECTED 25.09.2023 07:40:00
ACTUAL 28.09.2023
Delayed
QR8404 Doha International Airport
Landing Hong Kong International Airport
EXPECTED 26.09.2023 09:25:00
ACTUAL 28.09.2023
Delayed
QR954 Doha International Airport
Landing Soekarno-Hatta International Airport
EXPECTED 24.09.2023 21:30:00
ACTUAL 28.09.2023
Delayed
QR8970 Doha International Airport
Landing Tan Son Nhat International Airport
EXPECTED 25.09.2023 01:00:00
ACTUAL 28.09.2023
Delayed
QR630 Doha International Airport
Landing Sialkot Airport
EXPECTED 25.09.2023 02:30:00
ACTUAL 28.09.2023
Delayed
QR260 Warsaw Frederic Chopin Airport
Landing Doha International Airport
EXPECTED 25.09.2023 00:10:00
ACTUAL 25.09.2023 00:10:00
Delayed
QR1086 Doha International Airport
Landing Kuwait International
EXPECTED 24.09.2023 02:40:00
ACTUAL Cancelled
Cancelled
AS5779 Doha International Airport
Landing Soekarno-Hatta International Airport
EXPECTED 24.09.2023 21:30:00
ACTUAL 25.09.2023 00:50:00
Delayed
QR8976 Doha International Airport
Landing Pochentong International
EXPECTED 24.09.2023 07:10:00
ACTUAL 28.09.2023
Delayed
QR8470 Doha International Airport
Landing King Khalid International Airport
EXPECTED 23.09.2023 06:35:00
ACTUAL 28.09.2023
Delayed
QR8054 Doha International Airport
Landing Shanghai Pudong International Airport
EXPECTED 24.09.2023 02:15:00
ACTUAL 28.09.2023
Delayed
QR8663 Indira Gandhi International Airport
Landing Doha International Airport
EXPECTED 22.09.2023 10:50:00
ACTUAL 28.09.2023
Delayed
QR470 Doha International Airport
Landing Isfahan International Airport
EXPECTED 22.09.2023 03:50:00
ACTUAL 28.09.2023
Delayed
QR837 Bangkok International Airport
Landing Doha International Airport
EXPECTED 22.09.2023 05:30:00
ACTUAL Cancelled
Cancelled
QR8604 Doha International Airport
Landing Chhatrapati Shivaji International Airport
EXPECTED 22.09.2023 13:30:00
ACTUAL 28.09.2023
Delayed
QR193 Doha International Airport
Landing Brussels National Airport
EXPECTED 22.09.2023 14:50:00
ACTUAL 22.09.2023 18:20:00
Delayed
QR8605 Chhatrapati Shivaji International Airport
Landing Doha International Airport
EXPECTED 22.09.2023 16:10:00
ACTUAL 28.09.2023
Delayed
QR8634 Doha International Airport
Landing Hazrat Shahjalal International Airport
EXPECTED 22.09.2023 06:30:00
ACTUAL 28.09.2023
Delayed
QR199 Doha International Airport
Landing Budapest Ferihegy International Airport
EXPECTED 21.09.2023 13:35:00
ACTUAL 21.09.2023 13:35:00
Delayed
QR100 Geneva Airport
Landing Doha International Airport
EXPECTED 21.09.2023 22:55:00
ACTUAL Cancelled
Cancelled
QR8680 Doha International Airport
Landing Jinnah International Airport
EXPECTED 21.09.2023 17:50:00
ACTUAL 28.09.2023
Delayed
QR28 Manchester International Airport
Landing Doha International Airport
EXPECTED 21.09.2023 23:45:00
ACTUAL 21.09.2023 23:45:00
Delayed
QR8622 Doha International Airport
Landing Chennai International Airport
EXPECTED 22.09.2023 05:00:00
ACTUAL 28.09.2023
Delayed
QR1170 Doha International Airport
Landing King Khalid International Airport
EXPECTED 20.09.2023 10:00:00
ACTUAL 28.09.2023
Delayed
QR8402 Doha International Airport
Landing Hong Kong International Airport
EXPECTED 20.09.2023 03:55:00
ACTUAL 28.09.2023
Delayed
QR259 Doha International Airport
Landing Warsaw Frederic Chopin Airport
EXPECTED 19.09.2023 13:15:00
ACTUAL 28.09.2023
Delayed
QR921 Auckland International Airport
Landing Doha International Airport
EXPECTED 19.09.2023 23:15:00
ACTUAL 20.09.2023 19:38:00
Delayed
QR777 Doha International Airport
Landing Miami International Airport
EXPECTED 19.09.2023 17:00:00
ACTUAL 28.09.2023
Delayed
QR8028 Doha International Airport
Landing Guangzhou Baiyun International Airport
EXPECTED 20.09.2023 01:30:00
ACTUAL 28.09.2023
Delayed
QR11 Doha International Airport
Landing London Heathrow Airport
EXPECTED 18.09.2023 06:25:00
ACTUAL 18.09.2023 09:11:00
Delayed
QR116 Fiumicino
Landing Doha International Airport
EXPECTED 18.09.2023 16:25:00
ACTUAL 18.09.2023 16:25:00
Delayed
QR705 Doha International Airport
Landing John F. Kennedy International Airport
EXPECTED 18.09.2023 22:30:00
ACTUAL 28.09.2023
Delayed
QR1306 Cairo International Airport
Landing Doha International Airport
EXPECTED 17.09.2023 05:35:00
ACTUAL 17.09.2023 08:34:00
Delayed
QR8604 Doha International Airport
Landing Chhatrapati Shivaji International Airport
EXPECTED 18.09.2023 05:00:00
ACTUAL 28.09.2023
Delayed
QR1305 Doha International Airport
Landing Cairo International Airport
EXPECTED 16.09.2023 23:50:00
ACTUAL 28.09.2023
Delayed
QR22 Manchester International Airport
Landing Doha International Airport
EXPECTED 16.09.2023 17:20:00
ACTUAL Cancelled
Cancelled
QR8627 Bandaranaike International
Landing Doha International Airport
EXPECTED 14.09.2023 11:40:00
ACTUAL 28.09.2023
Delayed
QR8036 Doha International Airport
Landing King Khalid International Airport
EXPECTED 14.09.2023 16:30:00
ACTUAL 28.09.2023
Delayed
QR8111 Doha International Airport
Landing Malpensa International Airport
EXPECTED 14.09.2023 10:40:00
ACTUAL 28.09.2023
Delayed
QR614 Doha International Airport
Landing Islamabad International Airport
EXPECTED 14.09.2023 08:00:00
ACTUAL 14.09.2023 07:10:00
Delayed
QR944 Doha International Airport
Landing Singapore Changi International Airport
EXPECTED 14.09.2023 21:25:00
ACTUAL 28.09.2023
Delayed
QR12 London Heathrow Airport
Landing Doha International Airport
EXPECTED 15.09.2023 04:30:00
ACTUAL Cancelled
Cancelled
QR948 Doha International Airport
Landing Singapore Changi International Airport
EXPECTED 14.09.2023 15:45:00
ACTUAL 28.09.2023
Delayed
QR615 Islamabad International Airport
Landing Doha International Airport
EXPECTED 14.09.2023 11:25:00
ACTUAL 14.09.2023 17:13:00
Delayed
QR8680 Doha International Airport
Landing Jinnah International Airport
EXPECTED 14.09.2023 17:50:00
ACTUAL 28.09.2023
Delayed
QR920 Doha International Airport
Landing Auckland International Airport
EXPECTED 15.09.2023 02:45:00
ACTUAL 15.09.2023 05:45:00
Delayed
QR8077 Madrid Barajas International Airport
Landing Doha International Airport
EXPECTED 15.09.2023 01:25:00
ACTUAL 28.09.2023
Delayed
QR8626 Doha International Airport
Landing Chennai International Airport
EXPECTED 14.09.2023 04:20:00
ACTUAL 28.09.2023
Delayed
QR892 Doha International Airport
Landing Beijing Daxing International Airport
EXPECTED 13.09.2023 15:00:00
ACTUAL 28.09.2023
Delayed
QR8940 Doha International Airport
Landing Guangzhou Baiyun International Airport
EXPECTED 14.09.2023 01:55:00
ACTUAL 28.09.2023
Delayed
QR1050 Doha International Airport
Landing Abu Dhabi International
EXPECTED 13.09.2023 16:15:00
ACTUAL 13.09.2023 15:56:00
Delayed
QR7 Doha International Airport
Landing London Heathrow Airport
EXPECTED 12.09.2023 14:10:00
ACTUAL 12.09.2023 18:05:00
Delayed
QR8 London Heathrow Airport
Landing Doha International Airport
EXPECTED 13.09.2023 00:45:00
ACTUAL 13.09.2023 04:33:00
Delayed
QR1368 O. R. Tambo International Airport
Landing Doha International Airport
EXPECTED 12.09.2023 06:45:00
ACTUAL Cancelled
Cancelled
QR8039 Roissy Charles de Gaulle Airport
Landing Doha International Airport
EXPECTED 11.09.2023 02:55:00
ACTUAL 28.09.2023
Delayed
QR8474 Doha International Airport
Landing Seeb International
EXPECTED 09.09.2023 06:20:00
ACTUAL 28.09.2023
Delayed
QR8470 Doha International Airport
Landing King Khalid International Airport
EXPECTED 09.09.2023 06:35:00
ACTUAL 28.09.2023
Delayed
QR56 Cote d'Azur Airport
Landing Doha International Airport
EXPECTED 09.09.2023 22:45:00
ACTUAL 10.09.2023 04:40:00
Delayed
QR203 Doha International Airport
Landing Athens International Airport
EXPECTED 09.09.2023 12:30:00
ACTUAL 09.09.2023 12:30:00
Delayed
QR204 Athens International Airport
Landing Doha International Airport
EXPECTED 09.09.2023 18:25:00
ACTUAL 09.09.2023 21:44:00
Delayed
QR8022 London Heathrow Airport
Landing Franz Josef Strauss Airport
EXPECTED 09.09.2023 19:05:00
ACTUAL 28.09.2023
Delayed
QR1148 Doha International Airport
Landing Seeb International
EXPECTED 09.09.2023 03:55:00
ACTUAL 09.09.2023 08:14:00
Delayed
QR8021 Doha International Airport
Landing London Heathrow Airport
EXPECTED 09.09.2023 14:05:00
ACTUAL 28.09.2023
Delayed
QR8604 Doha International Airport
Landing Chhatrapati Shivaji International Airport
EXPECTED 08.09.2023 16:20:00
ACTUAL 28.09.2023
Delayed
QR248 Istanbul Sabiha Gökcen International Airport
Landing Doha International Airport
EXPECTED 08.09.2023 05:40:00
ACTUAL Cancelled
Cancelled
QR858 Doha International Airport
Landing Incheon International
EXPECTED 08.09.2023 16:55:00
ACTUAL 08.09.2023 21:42:00
Delayed
QR1383 Doha International Airport
Landing Entebbe International
EXPECTED 08.09.2023 14:15:00
ACTUAL 28.09.2023
Delayed
QR8231 Doha International Airport
Landing Budapest Ferihegy International Airport
EXPECTED 07.09.2023 12:45:00
ACTUAL 28.09.2023
Delayed
QR8968 Doha International Airport
Landing Tan Son Nhat International Airport
EXPECTED 08.09.2023 01:00:00
ACTUAL 28.09.2023
Delayed
QR8680 Doha International Airport
Landing Jinnah International Airport
EXPECTED 07.09.2023 17:50:00
ACTUAL 28.09.2023
Delayed
QR8231 Budapest Ferihegy International Airport
Landing Prague Ruzyne International Airport
EXPECTED 07.09.2023 15:45:00
ACTUAL 28.09.2023
Delayed
QR68 Frankfurt am Main Airport
Landing Doha International Airport
EXPECTED 07.09.2023 00:25:00
ACTUAL 07.09.2023 20:44:00
Delayed
QR0068 Frankfurt am Main Airport
Landing Doha International Airport
EXPECTED 07.09.2023 00:25:00
ACTUAL 07.09.2023 20:44:00
Delayed
QR287 Doha International Airport
Landing Zvartnots
EXPECTED 06.09.2023 21:05:00
ACTUAL Cancelled
Cancelled
QR570 Doha International Airport
Landing Indira Gandhi International Airport
EXPECTED 05.09.2023 08:45:00
ACTUAL 28.09.2023
Delayed
QR843 Phuket International Airport
Landing Doha International Airport
EXPECTED 04.09.2023 11:50:00
ACTUAL Cancelled
Cancelled
QR8064 Singapore Changi International Airport
Landing Hong Kong International Airport
EXPECTED 03.09.2023 08:05:00
ACTUAL 28.09.2023
Delayed
QR8065 Hong Kong International Airport
Landing Doha International Airport
EXPECTED 03.09.2023 13:05:00
ACTUAL 28.09.2023
Delayed
QR1373 Doha International Airport
Landing Hosea Kutako International
EXPECTED 02.09.2023 09:55:00
ACTUAL 28.09.2023
Delayed
QR124 Malpensa International Airport
Landing Doha International Airport
EXPECTED 02.09.2023 16:35:00
ACTUAL Cancelled
Cancelled
QR127 Doha International Airport
Landing Malpensa International Airport
EXPECTED 02.09.2023 13:55:00
ACTUAL 02.09.2023 17:03:00
Delayed
QR8064 Doha International Airport
Landing Singapore Changi International Airport
EXPECTED 03.09.2023 02:10:00
ACTUAL 28.09.2023
Delayed
QR818 Doha International Airport
Landing Hong Kong International Airport
EXPECTED 01.09.2023 15:05:00
ACTUAL Cancelled
Cancelled
QR816 Doha International Airport
Landing Hong Kong International Airport
EXPECTED 01.09.2023 21:35:00
ACTUAL Cancelled
Cancelled
QR817 Hong Kong International Airport
Landing Doha International Airport
EXPECTED 01.09.2023 23:10:00
ACTUAL Cancelled
Cancelled
QR96 Zürich Airport
Landing Doha International Airport
EXPECTED 31.08.2023 23:25:00
ACTUAL 01.09.2023 00:44:00
Delayed
QR8968 Doha International Airport
Landing Tan Son Nhat International Airport
EXPECTED 01.09.2023 01:00:00
ACTUAL 28.09.2023
Delayed
QR8028 Doha International Airport
Landing Guangzhou Baiyun International Airport
EXPECTED 31.08.2023 01:30:00
ACTUAL 28.09.2023
Delayed
QR8066 Doha International Airport
Landing Hong Kong International Airport
EXPECTED 30.08.2023 20:25:00
ACTUAL 28.09.2023
Delayed
QR315 Doha International Airport
Landing Antalya Airport
EXPECTED 28.08.2023 11:40:00
ACTUAL Cancelled
Cancelled
QR316 Antalya Airport
Landing Doha International Airport
EXPECTED 28.08.2023 16:55:00
ACTUAL Cancelled
Cancelled
QR8012 Oslo Gardermoen Airport
Landing Doha International Airport
EXPECTED 28.08.2023 23:25:00
ACTUAL 28.09.2023
Delayed



Qatar Airways' frequent flyer programme is Qatar Airways Privilege Club. In order to enrol in the programme, follow the guidelines here. Go here for Qatar Airways Service Centre contact details.


Qatar Airways check-in

Qatar Airways offers a choice of check-in methods – your mobile phone, online, airport check-in machines, or at the check-in desk in the airport.

Passengers who have special on-board requirements, or who are travelling with pets, must check in at the airline counter in the airport they are departing from.

Find more about how to check in with Qatar Airways here.

Qatar Airways online check-in

Online check-in opens from 48 hours (24 hours for flights to/from the USA) ahead of scheduled departure and enables seat selection and either printing of your boarding pass or downloading it to a mobile device (ensure mobile check-in is possible at the departure airport).

Online check-in for Qatar Airways is available here.

Qatar online check-in with mobile

You can simply check in and download the mobile boarding pass to your mobile device wherever you are. From 48 hours (24 hours for flights to/from the USA) before departure, you can check in, book your seat, and get your boarding pass using your smartphone or tablet. Check that mobile check-in is available in your departure airport.

In case there are any difficulties with your mobile boarding pass, you can get a regular paper one from a check-in machine (if available in the airport) or from the airline check-in counter in the airport. In the event you are experiencing troubles with your phone, or have accidentally deleted your boarding pass, the above is further applicable.

Qatar check-in machine

These are the machines which allow you to check in yourself at the airport. Make sure check-in machines are available in your airport of departure prior to your flight. You can typically check in at the machine either with your passport, or by typing your last name and booking reference, which is in your booking confirmation.

Qatar Airways check-in time & deadlines

The purpose of check-in deadlines is to ensure flights leave on time. Whichever way you opt to check in, make sure you have your boarding pass and that all necessary baggage is checked before the deadline.

Click here for further details on Qatar Airways check-in deadlines.

Qatar Airways baggage allowance

You can view details about Qatar Airways' baggage policy here.

Qatar Airways hand luggage / carry-on baggage

Your flight ticket travel class affects the carry-on baggage allowance when travelling with Qatar Airways. Carry-on baggage must fall within the regulations of the airline.

When the carry-on baggage does not meet regulations, it has to be checked in at a Qatar Airways counter or a self-service bag drop kiosk, where possible. Additional charges may be required in this instance.

You can read more details regarding carry-on baggage regulations here.

Dimensions for carry-on baggage – max. 50 x 37 x 25 cm

Economy Class – 1 item of carry-on baggage, up to 7kg (differs for tickets issued in Brazil)

Business Class - 2 items of carry-on baggage, up to 15 kg each
First Class – 2 items of carry-on baggage, up to 15 kg each

Qatar Airways check-in baggage

The ticket fare and travel class determine your free baggage allowance. With Qatar Airways, the destination and country of departure also affect this. For detailed information, go here.

Qatar Airways baggage rules: Excess luggage

Concerning excess or special baggage items, some key points should be kept in mind. Here you can find more information concerning this and flat fees.

Qatar Airways baggage policy: Sports equipment

Whatever type of sports baggage you are bringing with you, you will find all the essential information to get ready for your trip here.

It is a good idea to make a reservation for your sports baggage before travelling because there is a limitation on the amount of space available for these items.

More information in relation to sports baggage and equipment regulations can be found here.

Qatar Airways luggage issues

Damaged baggage, or baggage failing to get to the destination, could be because of a variety of causes. Technical difficulties in the baggage handling area, poor weather, or the baggage tag falling off, can all lead to troubles with your baggage.

For information on how and where to claim for compensation for damaged baggage, or to read more information respecting how to track baggage which is delayed, click here.

Qatar: Tracking baggage / damaged baggage

It is necessary to report damaged or delayed baggage immediately, either to the Qatar Airways baggage tracing counter or the Qatar Airways service desk. Save all documents relevant to your flight, specifically your boarding pass and baggage claim tag.

It is a requirement to provide confirmation in writing and the reference number for your claim. Till receiving your baggage, or claim resolution, it is crucial to keep hold of these documents.

An alternative way to pursue a claim for issues with baggage is to make the claim by using the help of MYFLYRIGHT, more information can be found here.

Qatar flight ticket booking classes

The level of accommodation on an aircraft is determined by the travel class of the flight ticket. The range of classes the passenger can choose from varies according to the airline. Passengers can pick from Qatar Airways' 3 travel classes – Economy, Business, and First Class. Each individual cabin class is then divided into invisible booking classes.

Find out more information about Qatar Airways travel classes here.

Qatar Airways Economy Class

This is the most affordable travel class provided. Qatar Airways has Economy Class on each flight.

Seats – 31-32-inch seat pitch
On-board entertainment – films, TV, audio programmes, and games
On-board meal – complimentary full meals

Qatar Business Class

A class that gives passengers extra comfort. The calibre of seating, food and beverages, service while on the ground, as well as on-board perks, distinguish Business Class from other travel classes.

Qatar Airways Business Class: Short & mid-haul

Passenger benefits

Priority check-in – check in at the special counters
Additional baggage – greater baggage allowance
Lounges – access to Business Class lounges
Priority boarding – boarding the plane first
Seats – spacious and comfortable seats
On-board meal – meals by world-renowned chefs

You can read more about short and mid-haul flights with Qatar Airways Business Class here.

Qatar Airways Business Class on long-haul routes

Passenger benefits

Priority check-in – check in at the special counters
Additional baggage – greater baggage allowance
Lounges – access to Business Class lounges
Priority boarding – boarding the plane first
Seats – spacious and comfortable seats
On-board meal – meals by world-renowned chefs
On-board entertainment – passengers may select from Wi-Fi, films, TV, audio programmes, and games with Qatar Airways' inflight entertainment

More information concerning travelling with Qatar Airways Business Class during long-haul flights can be found here.

Qatar Airways First Class

First Class is the most luxurious travel class passengers can opt for. This class, which generally has a restricted quantity of seats, provides higher service in a more luxurious setting, where passengers can enjoy more space and privacy.

Follow the link for more details relating to Qatar Airways First Class.

Priority check-in – check in at the special counters
First Class Lounges – access to all Qatar Airways and Oneworld partner lounges
Priority boarding – boarding the plane first
Seats – seat which converts to fully-flat bed
On-board meal – meals by world-renowned chefs
On-board entertainment – passengers may select from Wi-Fi, films, TV, audio programmes, and games with Qatar Airways' inflight entertainment

Qatar Airways airport lounges

Several types of lounges are available with Qatar Airways – Al Mourjan Business Lounge, Al Safwa First Lounge, Premium Lounge and others.

Flying with a baby or children on Qatar flights

There must be a separate seat booked for children who are from the age of two (2).

Be aware that some countries have particular regulations regarding minors landing in or departing from that country, who are travelling on their own, with a parent, or with an adult who is not the parent.

Ahead of travelling, check you have all the required travel documents, to check you will not be denied entry or exit by the country.

Carrycots – reservation available for most flights, restricted to babies below 11 kg. Booking must be made require booking in advance. A reservation fee for the carrycot seat may be required.

Children’s menu – can be pre-ordered when booking.

For additional detailed information on travelling with Qatar Airways with children, follow the link.

Travelling with pets on Qatar flights

Travelling with pets with Qatar Airways is allowed. Requires booking no later than 48 hours before departure.

As long as the animal meets weight, scale, country, and other airline rules, you can fly with it with an extra fee as carry-on baggage or in the cargo hold area of the airplane.

More detailed information about flying with pets with Qatar Airways is available on this page.

MYFLYRIGHT On-Time-Ranking for airports and airlines

The On-Time-Ranking is a dynamic ranking and evaluation system developed by MYFLYRIGHT.

In this ranking we are currently monitoring and analyzing 114 airports and 65 airlines. Airport and airlines were selected based on three main criteria:

fly in Europe

Relevant to European travel

We have selected airports and airlines that have a significant contribution to the European travel. Therefore, all airports that have been selected are from the EU and airlines with significant traffic within or from/ to the European Union.

data search

Data quality

We are focusing only on airports and airlines where we have enough data points to make adequate analyses and evaluations.

Fly traffic

Traffic importance

We do not track the performance of micro airports with only a few flights per day. Instead, we only focus on airports and airlines with a moderate to high traffic.

If you would like to learn more about MYFLYRIGHT On-Time-Ranking for airports and airlines please click here.

About MYFLYRIGHT

MYFLYRIGHT is a legal tech company, specialized in the support of airline passengers affected by flight delays, flight cancellations, denied boarding, delayed or lost luggage and the refund of unused airline tickets. MYFLYRIGHT was founded 2016 in Hamburg, Germany. The company operates out of 3 offices, its headquarter in Hamburg and its branches in Prague, Czech Republic and Zaporizhia, Ukraine. Currently, MYFLYRIGHT employs a team of around 25 people working in Marketing, Operations, Legal, Customer Support and IT. The organization operates across 5 markets – Germany, United Kingdom, Romania, Austria, and Switzerland.

MYFLYRIGHT’s goal is to provide access to justice for all aviation passengers who experience irregularities in their flight transportation. Notably, 75% of all compensation requests submitted by passengers get rejected. Whereas, MYFLYRIGHT is able to successfully execute the applicable customer claims in more than 98% of cases at court.

Press contact

For interview requests, appointments and speaking inquiries, please contact:

delayed

Flight delay

In case of a 3 hours flight delay at arrival

More Check
cancelled

Flight cancellation

In case of a cancelled flight 14 days before departure

More Check
boarding

Denied boarding

In case of overbooking / denied boarding

More Check
lost

Delayed / Lost luggage

In case of arriving without the luggage

More Check
gate-closed

Ticket refund

In case of a missed / not boarded flight

More Check
Get up to 600 €* in compensation