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JSC Siberia Airlines (IATA: S7) is the second largest Russian airline. The company is owned by S7 AirSpace Corporation. It is a part of Oneworld. Novosibirsk Tolmachevo Airport is where the airline's hub is located. The secondary hub of the airline is at Moscow Domodedovo Airport. S7 Airlines subsidiary airlines include Cyprus Airways, Globus Airlines, and Epic Aircraft.

Address:

Ob-4, Novosibirsk Region, 633104, Novosibirsk, Russia

www.s7.ru/en

Flight irregularity

Flight # From To Expected Arrival Actual Arrival


102 fleets are owned by the company and it has flights to 150 destinations. JSC Siberia Airlines has a frequent flyer programme, S7 Priority. Follow the steps in the link in order to join the programme. Here are the contact details for S7 Airlines Service Centre.


S7 Airlines flight check-in methods

S7 Airlines offers a choice of check-in ways – your mobile phone, online, airport self-check-in machines, or at the check-in desk in the airport. When you demand particular on-board services or are flying with pets, be sure to check in directly at the check-in counter in the airport of departure.

Discover more about ways to check in with S7 Airlines here.

S7 online check-in

Online check-in is available from 30 hours before time of departure and enables passengers to choose a seat and print out their boarding pass or get it on their mobile phone (check the possibility of mobile check-in in the airport you are departing from). Online check-in for S7 Airlines is possible here.

Mobile check-in online: S7 flights

You may easily check in and download the mobile boarding pass to your mobile phone wherever you may be. Mobile check-in is not available in all airports, so it is important to check this when preparing for your journey.

In case there are any issues with your mobile boarding pass, you are able to collect a conventional paper boarding pass from a check-in machine (where available in the departure airport) or from the airline check-in counter at the airport. This also applies in the event your phone has troubles, or your boarding pass is deleted.

S7 Airlines check-in machines

These are the free-standing computer screens for use in airports for checking yourself in. Find out if the airport you are departing from has check-in machines before your journey. You can check in for your flight with your passport or by inputting your last name plus your flight booking reference (this is on your booking confirmation), with most check-in machines.

S7 check-in deadlines

The purpose of check-in deadlines is to make sure flights depart on schedule. You should have checked in baggage and have your boarding pass – however you checked in – ahead of the deadline.

Baggage regulations for S7 Airlines flights

View more detailed information about S7 Airlines' baggage policy here.

S7 hand luggage / carry-on baggage

The class of your flight ticket determines the amount of carry-on baggage items you are permitted on a S7 Airlines flight. Carry-on baggage must conform to airline regulations.

In the event that the carry-on baggage does not adhere to regulations, it has to be checked in at an S7 Airlines counter or a self-service bag drop kiosk, when available. It is important to note that this might incur charges.

You can find additional information regarding carry-on baggage regulations here.

Dimensions of carry-on baggage – max. 55 x 40 x 23 cm

Economy Class – 1 item of carry-on baggage up to 10 kg
Business Class – 1 item of carry-on baggage up to 15 kg

S7 baggage policy: checked baggage

The ticket fare and travel class establish your free baggage allowance.

Checked-in baggage dimensions – max. 203 cm (width + height + depth)

S7 Airlines baggage allowance: checked bags

Economy Class – 1 baggage item, up to 23 kg (Economy Flex)
Business Class – 1 baggage item, up to 32 kg each

S7 Airlines baggage weight limit: Excess luggage

There are several points to take into account with respect to excess and special baggage.
You can discover additional information concerning this and flat rates here.

Baggage considered to be excess

Economy Class – over 23 kg (maximum 32 kg) and/or above 203 cm (width + height + depth)
Business Class – above 203 cm (width + height + depth)

S7 baggage allowance: Sports equipment

Whatever type of sports equipment you are bringing with you, you will find all the essential information to plan for your trip here. It is a good idea to reserve for sports equipment early, as the aircraft usually has limited allocated space for such items.

Follow the link for sports baggage rules about size and weight, and flat fees.

S7 luggage problems

Damaged baggage, or baggage not getting to the destination, could be a consequence of several reasons. A lost baggage tag, poor weather, or technical difficulties in the baggage handling area can lead to baggage difficulties.

For information on how and where to claim for damaged baggage, or to read more information regarding ways to track delayed baggage, follow this link.

S7 Airlines: Baggage which is delayed or damaged

A statement should be made right away to the S7 Airlines baggage tracing desk or service desk in the event your baggage is damaged or is delayed at the arrival airport. Each flight document needs to be kept, first and foremost your baggage claim tag and boarding pass.

You have to always give the reference number for your claim and confirmation in writing. You must keep hold of this until the baggage delivery, or your claim is resolved.

You can also claim for baggage problems with MYFLYRIGHT's services, which you can find out more about here.

S7 Airlines travel classes

The travel class defines the standard of service and accommodation onboard an aircraft. The choice of classes provided to the passenger depends on the airline. There are 2 travel class options offered by S7 Airlines – Economy (Basic and Flex) and Business (Basic and Flex). Each individual cabin class is also divided into invisible booking classes.

You can find more regarding S7 Airlines travel classes here.

S7 Airlines Economy Class

This is the most affordable travel class offered. On all flights with S7 Airlines, you can opt to fly Economy Class.

Seats – 29-33-inch seat pitch
On-board entertainment – in-flight entertainment system with films, TV shows, music

S7 Airlines Business Class

A class which allows passengers to travel in excellent comfort. Business class can be recognisable from other travel classes in terms of the standard of seating, food and beverages, ground service and on-board extras.

S7 Business Class on short and medium-haul routes

Passenger benefits

Priority check-in – check in at the separate check-in desks
Additional baggage – 2 items of carry-on baggage
Lounges – business lounge services are provided for Business Flex passengers
Priority boarding – boarding the plane first
Seats – more comfortable seats in the first rows of the aircraft
On-board meal – meals by professional chiefs

Details concerning S7 Airlines short-haul and medium-haul flights with Business Class can be found here.

S7 Business Class on long-haul routes

Passenger benefits

Priority check-in – check in at the separate check-in desks
Additional baggage – 2 items of carry-on baggage
Lounges – business lounge services are provided for Business Flex passengers
Priority boarding – boarding the plane first
Seats – more comfortable seats in the first rows of the aircraft
On-board meal – meals by professional chiefs
On-board entertainment – S7 Airlines inflight entertainment includes business and entertainment press

Find out further information respecting S7 Airlines Business Class during long-haul routes by following the link.

S7 Airlines airport lounge access

No lounge information available for this airline.

Travelling with children on S7 flights

There must be a separate seat purchased for children who are aged two (2) and above.

It is important to note that some countries have particular regulations regarding minors landing in or departing from that country, who are travelling on their own, with a parent, or with an adult without parental authority.

Always check which documents are needed for flying ahead of the flight, to guarantee entry and exit is possible in a certain country.

More details on travelling with children with S7 Airlines can be found by following this link.

Travelling with pets on S7 flights

Travelling with pets with S7 Airlines is allowed.

You can travel with pets with an extra charge as extra carry-on baggage or for transportation within the cargo hold area – although this is contingent on the weight and scale of the animal, and country and other airline rules.

You can find further detailed information on travelling with pets with S7 Airlines here.

MYFLYRIGHT On-Time-Ranking for airports and airlines

The On-Time-Ranking is a dynamic ranking and evaluation system developed by MYFLYRIGHT.

In this ranking we are currently monitoring and analyzing 114 airports and 65 airlines. Airport and airlines were selected based on three main criteria:

fly in Europe

Relevant to European travel

We have selected airports and airlines that have a significant contribution to the European travel. Therefore, all airports that have been selected are from the EU and airlines with significant traffic within or from/ to the European Union.

data search

Data quality

We are focusing only on airports and airlines where we have enough data points to make adequate analyses and evaluations.

Fly traffic

Traffic importance

We do not track the performance of micro airports with only a few flights per day. Instead, we only focus on airports and airlines with a moderate to high traffic.

If you would like to learn more about MYFLYRIGHT On-Time-Ranking for airports and airlines please click here.

About MYFLYRIGHT

MYFLYRIGHT is a legal tech company, specialized in the support of airline passengers affected by flight delays, flight cancellations, denied boarding, delayed or lost luggage and the refund of unused airline tickets. MYFLYRIGHT was founded 2016 in Hamburg, Germany. The company operates out of 3 offices, its headquarter in Hamburg and its branches in Prague, Czech Republic and Zaporizhia, Ukraine. Currently, MYFLYRIGHT employs a team of around 25 people working in Marketing, Operations, Legal, Customer Support and IT. The organization operates across 5 markets – Germany, United Kingdom, Romania, Austria, and Switzerland.

MYFLYRIGHT’s goal is to provide access to justice for all aviation passengers who experience irregularities in their flight transportation. Notably, 75% of all compensation requests submitted by passengers get rejected. Whereas, MYFLYRIGHT is able to successfully execute the applicable customer claims in more than 98% of cases at court.

Press contact

For interview requests, appointments and speaking inquiries, please contact:

Sopiko Dvalishvili

pr@myflyright.de
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