SAS – flight delay and flight cancellation
ON-TIME AIRLINE RANKING
12795 flights tracked
15 flights delayed by >3 hours
30 flights cancelled
Scandinavian Airlines is the tenth largest Scandinavian airline (IATA code: SK). The airline company is owned by SAS Group. SAS is additionally the tenth largest in Europe regarding the number of passengers transported. It is a part of Star Alliance. The airline’s hub is at Copenhagen Airport. Its secondary hub can be found at Oslo Airport, Gardermoen. SAS’ subsidiary airlines include Scandinavian Airlines Ireland. The company owns 163 fleets and flies to 123 destinations.
Flight irregularity
Göteborg Landvetter Airport Copenhagen Kastrup International Airport John F. Kennedy International Airport Copenhagen Kastrup International Airport Keflavik International Airport Copenhagen Kastrup International Airport Newark Liberty International Airport Oslo Gardermoen Airport Göteborg Landvetter Airport Chicago O'Hare International Airport Copenhagen Kastrup International Airport Bergen Airport, Flesland Oslo Gardermoen Airport Copenhagen Kastrup International Airport Hartsfield-Jackson Atlanta International Airport London Heathrow Airport Oslo Gardermoen Airport Copenhagen Kastrup International Airport Bergen Airport, Flesland Göteborg Landvetter Airport Oslo Gardermoen Airport Bodo Airport Göteborg Landvetter Airport Copenhagen Kastrup International Airport London Heathrow Airport Arlanda Copenhagen Kastrup International Airport Arlanda Helsinki-Vantaa Airport Arlanda London Heathrow Airport London Heathrow Airport Oslo Gardermoen Airport Vagar Airport Bergen Airport, Flesland Vagar Airport Copenhagen Kastrup International Airport Bergen Airport, Flesland Trondheim Airport Zürich Airport Vagar Airport Vagar Airport Copenhagen Kastrup International Airport Bergen Airport, Flesland Copenhagen Kastrup International Airport SAS' frequent flyer programme is EuroBonus.
SAS check-in
SAS offers a choice of ways to check-in – your mobile phone or tablet, online, airport check-in machines, or at the check-in desk at the airport.
In the event you are travelling with pets, or if there are particular on-board services which you need, make sure to check in at the airline check-in counter in the airport of departure.
SAS online check-in
Online check-in is available from 22 hours prior to scheduled departure and allows passengers to choose a seat and print their boarding pass or receive it on their mobile phone (make sure of the possibility of mobile check-in in the airport).
SAS Airlines: Check-in with mobile
From 22 hours before departure, you can check in, book your seat, and get your boarding pass via your mobile phone. Remember to check the possibility of mobile check-in in the departure airport.
If you have problems with your mobile boarding pass, you can go to the airline check-in counter or a check-in machine (if available) for a standard paper one. This also applies in the event you experience any difficulties with your phone, or if you delete your boarding pass by accident.
SAS flight check-in machines
These are the stand-alone computer screens for use in airports for checking yourself in. Make sure check-in machines are accessible in your airport of departure ahead of your flight. With most types of check-in machines, you are able to check in using your passport, or by typing your last name and the flight booking reference (found in your booking confirmation).
SAS check-in time: Deadlines
The point of check-in deadlines is to guarantee flights take off according to schedule. Ahead of the deadline you should have your boarding pass, whichever way you checked in – in person, online, by using your mobile phone, or if you were automatically checked in – and baggage must also have been checked in.
SAS baggage allowance
You can read more about SAS baggage allowance below.
SAS carry-on baggage
The class of your flight ticket decides the number of carry-on baggage items you are allowed on a SAS flight.
Carry-on baggage is required to fall within the regulations of the airline.
You must check your carry-on baggage at an SAS counter or, if available, at the departure airport, by using a self-service bag drop service, when it does not comply with the airline's regulations. Be aware that you might be required to pay charges if you have to check this baggage.
Dimensions for carry-on baggage – max. 55 x 40 x 23 cm
Dimensions applied to foldable garment bags – max. 40 x 30 x 15 cm
Economy Class – 1 carry-on baggage item up to 8 kg
Premium Economy Class – 1-2 (depending on the flight destination) carry-on baggage items up to 8 kg
Business Class – 2 carry-on baggage items, each up to 8 kg
SAS checked baggage
Free baggage allowance is determined by your ticket fare and travel class.
Dimension regulations for checked-in baggage – max. 158 cm (width + height + depth)
Checked baggage allowance
Economy Class – 1 baggage item, up to 23 kg
Premium Economy Class – 2 baggage items, each up to 23 kg
Business Class – 2 baggage items, each up to 23 kg
SAS Airlines baggage policy: Excess luggage
There are specific regulations regarding excess and special baggage.
SAS baggage policy: Sports equipment
It is a good idea to make a reservation for your sports baggage before travelling because there is a limitation on the amount of space available for these items.
SAS baggage problems
Baggage getting damaged or failing to arrive at the destination can be due to several issues. The baggage handling area experiencing technical difficulties, poor weather, or the baggage tag detaching, can all cause a variety of concerns with your baggage.
SAS delayed baggage / damaged baggage
A statement needs to be made immediately to the SAS baggage tracing desk or service counter when your baggage is damaged or has not arrived at the destination airport. Remember to keep hold of every flight document, in particular your baggage claim tag and boarding pass.
Written confirmation is always essential, and also a reference number of your claim. Until receiving your baggage, or your claim is settled, it is essential to keep these documents.
An alternative option to claim for problems with baggage is to process the claim with the services of MYFLYRIGHT, more details can be found here.
SAS flight travel classes
The calibre of accommodation onboard is determined by the travel class. The quantity of classes offered varies by airline. SAS has 3 travel classes – SAS Go (Economy), SAS Plus (Premium Economy), and SAS Business. Every cabin class is also split into invisible booking classes.
SAS Economy Class
The most affordable travel class offered by the airline. Economy Class in SAS is available on any flights.
Seats – 30-32-inch seat pitch
On-board entertainment – wider seat and additional legroom on flights from Asia and the US available on long-haul routes
On-board meal – available on board. Meals can be also pre-ordered online
SAS Premium Economy Class
A travel class between Business and Economy Class, Premium Economy Class provides extra services within a pleasant environment prior to and in the course of the flight.
Passenger benefits
Seats – wider seat and additional legroom on the flights from Asia and the US
Baggage – 2 items of checked-in baggage up to 23 kg each
Lounges – access to SAS Lounges
On-board extras – free Wifi access on Scandinavian and European flights
SAS Business Class
A class which gives passengers more comfort. The calibre of seating, food and beverages, service while on the ground, as well as on-board perks, distinguish Business Class from other travel classes.
Business Class on short and medium-haul flights
Passenger benefits
Priority check-in – priority check-in and Fast Track options are provided
Additional baggage – 2 items of carry-on baggage
Lounges – access to SAS Lounges
Priority boarding – boarding the plane first
Seats – wider seats that can be transformed into a fully-flat bed
On-board meal – À la carte catering
Business Class on long-haul flights
Passenger benefits
Priority check-in – passengers can use the priority check-in counters
Additional baggage – 2 items of carry-on baggage
Lounges – access to SAS Lounges
Priority boarding – boarding the plane first
Seats – wider seats that can be transformed into a fully-flat bed
On-board meal – À la carte catering
On-board entertainment – SAS inflight entertainment features personal on-board entertainment system
SAS lounges
There are four types of lounges available with SAS – SAS Gold Lounge, SAS Café Lounge, SAS Domestic Lounge, and SAS Lounge.
Flying with children on SAS Airlines
Children who are from the age of two (2) need individual seats.
Regulations vary by country with respect to children under a certain age travelling by themselves, or who are accompanied by an adult.
Always look up which travel documents are required for your trip ahead of flying, to guarantee entering and exiting is not denied in a specific country.
Carrycots – reservation available for flights to/from the US and Asia, limited to babies below 11 kg and below 72 cm in length. Booking is necessary in advance. The seat for the carrycot may require an additional seat booking fee.
Children’s menu – can be pre-ordered no later than 24 hours before departure.
Flying with pets on Scandinavian Airlines
Travelling with pets with SAS is allowed. Requires booking through Customer Service line.
You can travel with pets, with an extra charge as additional carry-on baggage, or for transport in the cargo hold area – however, this is contingent on the weight and size of the animal, plus country and other airline regulations.
MYFLYRIGHT On-Time-Ranking for airports and airlines
The On-Time-Ranking is a dynamic ranking and evaluation system developed by MYFLYRIGHT.
In this ranking we are currently monitoring and analyzing 114 airports and 65 airlines. Airport and airlines were selected based on three main criteria:
If you would like to learn more about MYFLYRIGHT On-Time-Ranking for airports and airlines please click here.
About MYFLYRIGHT
MYFLYRIGHT is a legal tech company, specialized in the support of airline passengers affected by flight delays, flight cancellations, denied boarding, delayed or lost luggage and the refund of unused airline tickets. MYFLYRIGHT was founded 2016 in Hamburg, Germany. The company operates out of 3 offices, its headquarter in Hamburg and its branches in Prague, Czech Republic and Zaporizhia, Ukraine. Currently, MYFLYRIGHT employs a team of around 25 people working in Marketing, Operations, Legal, Customer Support and IT. The organization operates across 5 markets – Germany, United Kingdom, Romania, Austria, and Switzerland.
MYFLYRIGHT’s goal is to provide access to justice for all aviation passengers who experience irregularities in their flight transportation. Notably, 75% of all compensation requests submitted by passengers get rejected. Whereas, MYFLYRIGHT is able to successfully execute the applicable customer claims in more than 98% of cases at court.
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