Member of

Deutsche Elta

Check your passenger rights

cancelled

Flight cancellation

Claim up to 600 €*
boarding

Denied boarding

Claim up to 600 €*

*less our commission

delayed

Flight delay

In case of a 3 hours flight delay at arrival

Flight delay Check
cancelled

Flight cancellation

In case of a cancelled flight 14 days before departure

Flight cancellation Check
boarding

Denied boarding

In case of overbooking / denied boarding

Denied boarding Check
lost

Delayed / Lost luggage

In case of arriving without the luggage

Delayed / Lost luggage Check
gate-closed

Ticket refund

In case of a missed / not boarded flight

Ticket refund Check
Get up to 600 €* in compensation