Name: MYFLYRIGHT
Price range: $

Flight compensation claims

Claim your money now

Select problem

Flight cancelled
by airline

Flight cancelled
by me Flight
delayed Denied
boarding Luggage:
Delayed / Lost Package tour cancelled

Get up to 600 €* in compensation and your ticket refunded

Get an individual refund offer for your unused flight ticket

Get up to 600 €* in compensation for your flight delay

Get up to 600 €* in compensation for your denied boarding

Get up to 1 500 €* in compensation for your delayed or lost luggage

Get a refund offer for your cancelled package tour

coming soon

Available soon

Hamburg Airport – flight delay and flight cancellation

65/115

ON-TIME AIRPORT RANKING

8039 flights tracked

19 flights delayed by >3 hours

66 flights cancelled

Hamburg Helmut Schmidt Airport is the international airport of the second largest city in Germany. It's located around 11 km north from the centre of the city. By the end of 2018, Hamburg Airport had over 17.2 million travellers. Hamburg Airport is the hub for Eurowings. Additionally, it is the base for Condor, Ryanair, and TUI fly Deutschland.

Address:

Flughafenstrasse 1-3, 22335 Hamburg, Germany

www.hamburg-airport.de/en

Arrivals (flight irregularity)

Flight # Airline From Expected Arrival Actual Arrival

AY1421 Finnair

Helsinki-Vantaa Airport

EXPECTED 17.12.2024 07:35:00

ACTUAL Cancelled

Cancelled

AY1423 Finnair

Helsinki-Vantaa Airport

EXPECTED 14.12.2024 12:45:00

ACTUAL Cancelled

Cancelled

AY1423 Finnair

Helsinki-Vantaa Airport

EXPECTED 12.12.2024 12:45:00

ACTUAL Cancelled

Cancelled

Departures (flight irregularity)

Flight # Airline To Expected Arrival Actual Arrival

AF1611 Air France

Roissy Charles de Gaulle Airport

EXPECTED 18.12.2024 07:40:00

ACTUAL Cancelled

Cancelled

AY1422 Finnair

Helsinki-Vantaa Airport

EXPECTED 17.12.2024 11:05:00

ACTUAL Cancelled

Cancelled

LH7 Lufthansa

Frankfurt am Main Airport

EXPECTED 15.12.2024 08:40:00

ACTUAL Cancelled

Cancelled

Minimum Connection Time in Hamburg Airport

The Minimum Connection Time (MCT) required in a specific airport is important to know if the route has a connecting flight. It is always better to check it before booking a ticket. The MCT is also a deciding factor when a passenger makes a claim for compensation for a missed connection. Below you can see the MCT in Hamburg Helmut Schmidt Airport for connecting flights.

Between domestic flights: 35 min.
Between domestic and international flights: 35 min.
Between international flights: 35 min.

Hamburg Airport terminals

Terminals are the sectors or different buildings in airports through which air passengers can transfer between ground transport and the places for boarding or disembarking from the aircraft. It is important to know from which terminal you are leaving from or transferring through due to the fact that passengers might need some additional time to get to the right one, especially in larger airports. There are 2 Terminals in Hamburg Helmut Schmidt Airport.

Terminal 1 – most Airlines, Oneworld and SkyTeam lounges

Terminal 2 – Lufthansa and Star Alliance Airlines flights

How to get from Hamburg Airport to city centre

It can be challenging when travelling to a destination for the first time to find the most convenient way to get to the centre of the city. Public transport is not always operating straight from the airport and taxis can be expensive. It is advisable to check all the transport options prior to travelling so you can schedule your trip appropriately. You can find the latest information and connections of public transport here.

Hamburg Airport train

S-Bahn-Line S1
Direction: Poppenbüttel - Wedel
Travel time (approx.): 25 min. to Central Station
Operating hours: 04:00 AM - 01:00 AM, daily
Tickets: can be purchased at ticket machines or online
Ticket price: adult single ticket starts from 3.30 EUR, children (6 - 14) single ticket starts from 1.30 EUR

Hamburg Airport bus

Line 292
Direction: U-Bhf. Ochsenzoll-U-Bhf. Lattenkamp
Travel time (approx.): 25 min. to Ochsenzoll U Station
Operating hours: 05:32 AM - 11:52 PM, daily
Tickets: can be purchased at ticket machines or online
Ticket price: adult single ticket starts from 3.30 EUR, children single ticket starts from 1.30 EUR
Night line 606
Direction: U-Bhf. Ochsenzoll-U-Bhf. Lattenkamp Marketplace
Travel time (approx.): 20 min. to Ochsenzoll U Station
Operating hours: 05:32 AM - 11:52 AM, daily
Tickets: can be purchased at ticket machines or online
Ticket price: adult single ticket starts from 3.30 EUR, children single ticket starts from 1.30 EUR
Kielius Shuttle
Direction: Kiel / Neumünster
More information: here
FlixBus
Direction: Northern Germany / Denmark

Hamburg Airport taxi

Pick up point: in front of Terminal 1 and Terminal 2, Arrivals
Travel time (approx.): 30 min. to the city centre
Approximate price: 30 EUR

Where to have a rest in Hamburg Helmut Schmidt Airport

You can experience a long wait between flights, for example if you have a delayed flight or your next flight departs the following day. When this happens, it is good for passengers to know where they can rest and pass their time between flights.

Hamburg Airport lounges

Airport lounges give travellers the benefit of waiting for their flight in a comfortable environment and provide services, for example food and beverages, WIFI, areas to unwind in and showers.

Airport Lounge
Location: Airport Plaza, Level 3
Opening hours: 05:15 AM - 09:00 PM, daily
Price: 35 EUR
Lufthansa Lounge
Location: security area, Areas A and B
Opening hours: 05:00 AM - 09:00 PM, daily
Price: 25 EUR
Emirates Lounge
Location: Airport Plaza, Level 3
Opening hours: opens 3 hrs. before departure and closes 30 min. before departure
Price: from 35 EUR

Hamburg Airport hotels

In the event that your flight takes off the next day or the lounges are not so comfortable, you can opt for staying in a hotel near the airport. Various airports have hotels within the airport, while in others you might need to leave the airport area to reach the closest hotel. We have selected the best options for you in the event you choose to stay in hotel between flights.

Radisson Blu Hotel
Price: from 113 EUR per night
Address: Flughafenstrasse 1-3, 22335 Hamburg, Germany
Contact: +49 40 3003000
Website: click
Leonardo Inn Hotel
Price: from 71 EUR per night
Address: Zeppelinstrasse 12, 22335 Hamburg, Germany
Contact: +49 40 5002220
Website: click
Courtyard by Marriott Hotel
Price: from 119 EUR per night
Address: Flughafenstrasse 47, 22415 Hamburg, Germany
Contact: +49 40 5002220, email: info.hamburg@leonardo-hotels.com
Website: click

Hamburg Airport restaurants

The last thing you need when you’re travelling is to feel hungry or thirsty. Whether you require a simple breakfast before an early flight, a relaxing lunch during a long layover, or to just grab something to eat while on board, we have various choices for you to be sure you don’t go hungry during your journey. Click here for a full list of places to dine in Hamburg Airport.

McCafé
Description: coffee and desserts
Location: Terminal 1, Level 3
Opening hours: 04:00 AM - 10:00 PM, daily
Puro Gusto
Description: Italian coffee specialties, wine, breakfast, snacks
Location: Terminal 1, Level 3
Opening hours: 04:00 AM - 09:30 PM, daily
Starbucks
Description: coffee, pastry, snacks
Location: Terminal 2, Arrival Level
Opening hours: Mon-Sat: 07:00 AM - 10:00 PM
Cindy's Diner
Description: burgers and snacks
Location: Airport Plaza, Level 2, security area
Opening hours: 11:00 AM - 08:30 PM, daily
Gosch Sylt
Description: fish and seafood
Location: Airport Plaza, Level 2, security area
Opening hours: 11:00 AM - 08:30 PM, daily
Marché Restaurant
Description: grill, sandwiches, and pasta
Location: Terminal 2, Level 3
Opening hours: 07:00 AM - 08:30 PM, daily

Hamburg Airport shops

If you are that sort of traveller who tends to leave your holiday souvenir buying to the last minute, or simply need to kill some time before the flight, then it’s a good idea to visit the airport shops. The guide below provides a selection of shops at the airport. Go here to discover a full overview of shops.

Heinemann
Description: Duty Free
Location: Airport Plaza, Level 1, security area
Opening hours: 04:30 AM - 09:00 PM, daily
Press & Books
Description: national and international newspapers, magazines, and books
Location: Gate C07, Level 1, security-controlled area; Gate A20, Level 1, security-controlled area
Opening hours: 05:00 AM - 09:00 PM, daily
Hugo Boss
Description: men and women accessories, shoes, travel bags, and underwear
Location: Gate C15, Level 1, security-controlled area
Opening hours: 06:00 AM - 09:00 PM, daily
Montblanc
Description: pens, watches, leather goods, and accessories
Location: Gate C15, Level 1, security-controlled area
Opening hours: 04:30 AM - 09:30 PM, daily

Hamburg Airport car rental

Some places are worth seeing by car, or it might be essential for your journey to drive. To make it easier for you to pick the best car rental company for your journey, we have provided a list below.

Avis
Location: Terminal 2, Level 0, Arrivals
Opening hours: 07:00 AM - 11:00 PM, daily
Contact: Avis: + 49 18 06557755, Budget: + 49 18 06217711
Buchbinder
Location: Terminal 2, Level 0, Arrivals
Opening hours: 06:00 AM - 11:00 PM, daily
Contact: +49 40 357044961
Enterprise
Location: Terminal 2, Level 0, Arrivals
Opening hours: Mon-Sat: 07:00 AM - 11:00 PM, Sun: 08:00 AM - 11:00 PM
Contact: +49 40 51316170
Europcar
Location: Terminal 2, Level 0, Arrivals
Opening hours: 07:00 AM - 11:30 PM, daily
Contact: +49 40 5002170
Hertz
Location: Terminal 2, Level 0, Arrivals
Opening hours: Mon-Sat: 07:00 AM - 11:00 PM, Sun: 08:00 AM - 11:00 PM
Contact: +49 40 59351367

Other Hamburg Airport services you might need

Here are some airport amenities that you may also need while travelling.

Pharmacy
Location: Airport Plaza, Level 0, Arrivals
Opening hours: Mon-Fri: 07:00 AM - 09:00 PM, Sat-Sun: 08:00 AM - 09:00 PM
Contact: +49 40 50049336
First Aid
Location: Terminal 2, Level 1, Departures
Opening hours: 05:00 AM - 11:00 PM, daily
Contact: +49 40 50753353 or 2645
Prayer Room
Location: Terminal 1, Level 2
Opening hours: 06:00 AM - 10:00 PM, daily
Contact: +49 17 91068295
Children's Play Area
Location: Terminal 1, Level 3
Contact: +49 40 59351367

MYFLYRIGHT On-Time-Ranking for airports and airlines

The On-Time-Ranking is a dynamic ranking and evaluation system developed by MYFLYRIGHT.

In this ranking we are currently monitoring and analyzing 114 airports and 65 airlines. Airport and airlines were selected based on three main criteria:

Relevant to European travel

We have selected airports and airlines that have a significant contribution to the European travel. Therefore, all airports that have been selected are from the EU and airlines with significant traffic within or from/ to the European Union.

Data quality

We are focusing only on airports and airlines where we have enough data points to make adequate analyses and evaluations.

Traffic importance

We do not track the performance of micro airports with only a few flights per day. Instead, we only focus on airports and airlines with a moderate to high traffic.

If you would like to learn more about MYFLYRIGHT On-Time-Ranking for airports and airlines please click here.

About MYFLYRIGHT

MYFLYRIGHT is a legal tech company, specialized in the support of airline passengers affected by flight delays, flight cancellations, denied boarding, delayed or lost luggage and the refund of unused airline tickets. MYFLYRIGHT was founded 2016 in Hamburg, Germany. The company operates out of 3 offices, its headquarter in Hamburg and its branches in Prague, Czech Republic and Zaporizhia, Ukraine. Currently, MYFLYRIGHT employs a team of around 25 people working in Marketing, Operations, Legal, Customer Support and IT. The organization operates across 5 markets – Germany, United Kingdom, Romania, Austria, and Switzerland.

MYFLYRIGHT’s goal is to provide access to justice for all aviation passengers who experience irregularities in their flight transportation. Notably, 75% of all compensation requests submitted by passengers get rejected. Whereas, MYFLYRIGHT is able to successfully execute the applicable customer claims in more than 98% of cases at court.