Cathay Pacific Airlines – flights, baggage

Cathay Pacific check-in

Cathay Pacific's check-in options enable you to check in online, with your mobile phone or tablet, at a check-in machine or at the airline check-in desk in the airport.

Be sure to check in at the airline desk at your airport of departure if you’re flying with pets or in case you demand on-board requirements.

Cathay Pacific online check-in

Online check-in starts 48 hours before the departure and makes it possible for you to pick your seat and either print out your boarding pass or receive it in mobile version (take into account that not all airports have mobile check-in as a possibility).

Cathay online check in with mobile

Mobile check-in makes it possible for you to check in for your flight and download the boarding pass at your convenience. You can check in, select your seat, and get your mobile boarding pass 48 hours ahead of departure, all using your mobile device. Ahead of your trip, be sure to check that mobile check-in is available in the airport of departure.

In the event there are any difficulties with your mobile boarding pass, you are able to collect a regular paper boarding pass from a check-in machine (where available in the departure airport) or from the airline check-in counter at the airport. In the event you are experiencing difficulties with your phone, or have mistakenly deleted your boarding pass, the above is additionally applicable.

Cathay Pacific check-in machines

These are the machines which enable you to check in at the airport. You should make sure of the availability of check-in machines ahead of travelling to the airport of departure. You can normally check in at the machine either with your passport, or by typing your last name and booking reference, which is in your booking confirmation.

Cathay Pacific check-in time deadlines

Check-in deadlines exist so that flights leave punctually. You must have checked in baggage and have your boarding pass – regardless of how you checked in – ahead of the deadline.

Cathay Pacific baggage allowance

Cathay Pacific's carry-on baggage allowance is dependent on the flight ticket's travel class. Carry-on baggage must meet airline regulations. You have to check your carry-on baggage at a Cathay Pacific counter or, if possible, at the departure airport, by using a self-service bag drop service, when it does not conform to the airline's regulations. It is important to note that you could need to pay charges if you must check this baggage.

Cathay Pacific tracking baggage / damaged baggage

A report must be made promptly to the Cathay Pacific baggage tracing counter or service desk if your baggage is damaged or has not arrived at the destination airport. Be certain to keep every flight document, most crucially your baggage claim tag and boarding pass.

It is essential to supply confirmation in writing and the reference number for your claim and you should keep hold of this till baggage receipt or claim resolution.

There is also the option to pursue a claim for problems with baggage using MYFLYRIGHT, more detailed information on this can be found here.

Cathay Pacific travel classes

The level of onboard accommodation is defined by the travel class. The number of classes provided varies by airline. Passengers may pick from Cathay Pacific's 4 travel classes – Economy, Premium Economy, Business, and First Class. Every cabin class is then separated into invisible booking classes.

Cathay Pacific airport lounge access

There are several types of lounges provided by Cathay Pacific – domestic and global.

Travelling with children on Cathay Pacific flights

Children who are from the age of two (2) must have separate seats.

Dependent on the country, certain regulations may be required to be followed for minors (under-age children) who are landing in or departing from the country, if they are travelling alone, or with an adult, no matter if that adult is the child's parent or not.

Prior to the flight, check you have all necessary travel documents, in order to check you won't be refused entry or exit by the country.

Children’s menu – can be pre-ordered when booking.

Travelling with pets on Cathay Pacific airlines

Travelling with pets with Cathay Pacific is allowed. Requires registration no later than 48 hours before departure.

When the animal meets weight, size, country, and other airline rules, you can fly with it with an additional charge as carry-on baggage or via the cargo hold of the plane.

MYFLYRIGHT On-Time-Ranking for airports and airlines

The On-Time-Ranking is a dynamic ranking and evaluation system developed by MYFLYRIGHT.

In this ranking we are currently monitoring and analyzing 114 airports and 65 airlines. Airport and airlines were selected based on three main criteria:

Relevant to European travel

We have selected airports and airlines that have a significant contribution to the European travel. Therefore, all airports that have been selected are from the EU and airlines with significant traffic within or from/ to the European Union.

Data quality

We are focusing only on airports and airlines where we have enough data points to make adequate analyses and evaluations.

Traffic importance

We do not track the performance of micro airports with only a few flights per day. Instead, we only focus on airports and airlines with a moderate to high traffic.

If you would like to learn more about MYFLYRIGHT On-Time-Ranking for airports and airlines please click here.

About MYFLYRIGHT

MYFLYRIGHT is a legal tech company, specialized in the support of airline passengers affected by flight delays, flight cancellations, denied boarding, delayed or lost luggage and the refund of unused airline tickets. MYFLYRIGHT was founded 2016 in Hamburg, Germany. The company operates out of 3 offices, its headquarter in Hamburg and its branches in Prague, Czech Republic and Zaporizhia, Ukraine. Currently, MYFLYRIGHT employs a team of around 25 people working in Marketing, Operations, Legal, Customer Support and IT. The organization operates across 5 markets – Germany, United Kingdom, Romania, Austria, and Switzerland.

MYFLYRIGHT’s goal is to provide access to justice for all aviation passengers who experience irregularities in their flight transportation. Notably, 75% of all compensation requests submitted by passengers get rejected. Whereas, MYFLYRIGHT is able to successfully execute the applicable customer claims in more than 98% of cases at court.